TPLink Newbie - Can Anyone Help Please?

[HKF]

Hi all

I'm just trying to set up my new TPLink and can't access the web management page. I get the following;

I don't normally use apps because my phone doesn't handle them well but I gave it a go and ended up going from 'Install' on Google Play Store to it asking my permission to access my camera etc. When I clicked 'Accept' it took me back to 'Install'....and so it went on.

So, I went back to the page above and clicked on the link at solution 3, which took me to a page asking for my password but, because I haven't set anything up yet, I don't have a password!! Aaarrgghhhhhh!!

I've managed to get on the internet but just can't access the management page.

Can anyone help me, please? Thank you so much

PS For information, I'm using Firefox and a VPN on Windows 10 and the SIM card is Vodafone.

 

[SandraL]

If setting up for the first time user and password is usually on label on rear of the router. This may be changed later. Often there is a reset pinhole which will put the router back to this default user and password. This is a general comment as no expereince with your router.

 

[peterc10]

The instructions that came with the TP link will tell you what the default password is or where it can be found. Use that and then change it ASAP

 

[HKF]

If setting up for the first time user and password is usually on label on rear of the router. This may be changed later. Often there is a reset pinhole which will put the router back to this default user and password. This is a general comment as no expereince with your router.

The instructions that came with the TP link will tell you what the default password is or where it can be found. Use that and then change it ASAP

Thank you. I've already tried this. The SSID and the password are on the inner casing of the router and these credentials allowed me to connect to the internet. However, the same will not allow me to access the management page. If I enter the password, it says it's incorrect and I only have so many re-tries left. I haven't yet done anything to change the password, so I can't understand why it won't work

 

[HKF]

So, I tried to login on IE instead of Firefox and got this......

Does this look right, please? I don't understand any of this! It won't let me change United States for United Kingdom for a start!

Help!!!!!!

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[Fontie]

Deleted wrong info

 

[HKF]

wrong

I'm lost with it. I don't know what to do. I know I need to change the password but I can't even login to do that. The internet is working fine. Can anyone else help, please?

 

[Fontie]

If you click on region will it let you change to UK

 

[Lenny HB]

You can only connect to it if it is on the same network.
You need to go into WiFi settings on your phone or laptop and connect to the TP link, you will then be able to connect to it via the app or browser.

 

[Quackers]

Be aware that wifi password and router management password will be different.
Try admin for both the user name and password, that is normally default for TPLINK.

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[HKF]

You can only connect to it if it is on the same network.
You need to go into WiFi settings on your phone or laptop and connect to the TP link, you will then be able to connect to it via the app or browser.

Thank you for trying helping me. I was already on the TPLink network on my laptop but it still wouldn't work

 

[HKF]

Be aware that wifi password and router management password will be different.
Try admin for both the user name and password, that is normally default for TPLINK.

Thank you for trying to help me. I'll try this later on this evening and let you know how I get on

 

[Linda and Steph]

The default admin password:
Username: admin
Password: admin

 

[Lenny HB]

Have you rebooted it a few times, sometimes my Huawei Mifi won't talk to the app and two or 3 reboots sorts it out.

 

[Burgo]

So, I tried to login on IE instead of Firefox and got this......

View attachment 595117

Does this look right, please? I don't understand any of this! It won't let me change United States for United Kingdom for a start!

Help!!!!!!

Yes, that looks right. Just click on the drop down and select the best fit country for you.

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[HKF]

The default admin password:
Username: admin
Password: admin

Thank you so much! I'm going to try a little later and will let you know how I get on

 

[HKF]

Have you rebooted it a few times, sometimes my Huawei Mifi won't talk to the app and two or 3 reboots sorts it out.

Thank you for trying to help me. Yep, rebooted the TPLink and my laptop multiple times to no avail

 

[HKF]

Yes, that looks right. Just click on the drop down and select the best fit country for you.

It wouldn't let me do that

 

[AndyPK]

HKF - what device are you trying to configure? What TP-Link device do you have…?

 

[HKF]

HKF - what device are you trying to configure? What TP-Link device do you have…?

Thank you for trying to help me. It's a 4G LTE M7350.

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[Lenny HB]

Have you tried a factory reset on the router?

 

[AndyPK]

Thank you for trying to help me. It's a 4G LTE M7350.

On your ‘phone web browser, do the following (this is from the device manual)

3.4 QuickSetup
3.4.1 Quick Setup via your phone
1. Open a web-browser on your phone or Pads, enter the default address http://tplinkmifi.net or Link Removed in the address field. When the login window appears, enter admin (in lower-case letters) for both username and password, and then click the Login button.

tell us what happens……..

 

[HKF]

Thank you so much for everyone who tried to help me. You guys are all amazing!! I've finally cracked it using Admin and Admin to log in to the Web Management Page