Tesco PAYG sim with Rocket Pack

[Neil S]

Got the above sim and preloaded it with 100gb on the £30 a month rolling contract
It works fine on my old IPHONE XR and connects to the internet

Tried it in my Huawei router E5785 and changed the APN settings and the screen says O2 and a good 4G signal but dammed if it will connect to the internet
Im stumped

 

[treblid]

Did you use the Tesco APN settings or O2?

Getting Online | Accessing The Internet | Device Help | Help | Tesco Mobile

To access the internet on your phone or tablet you’ll need the right settings. You can use our device guides or update your APN settings manually

www.tescomobile.com

The Tesco SIM self configured our TP-Link device.

 

[Mikeco]

That sounds expensive if you are paying £30 for 100gb unless I’ve read it wrong, I have a Smarty sim in the van HUAWEI and when I need it I pay £20 for a month of unlimited.

 

[Kannon Fodda]

Unfortunately the Tesco sim is "not supported" in mifi routers. Some get it to work, some don't.

 

[Mikeco]

Just leave it in the phone and use it as a hotspot, I use my iPhone X in Spain with a Tesco sim in it, as it’s an old contract I just pay £22 extra a month for unlimited and connect the iPads to it.

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[Neil S]

That sounds expensive if you are paying £30 for 100gb unless I’ve read it wrong, I have a Smarty sim in the van HUAWEI and when I need it I pay £20 for a month of unlimited.

Tesco has no roaming charges so you can use the 100gb each month abroad

 

[Neil S]

Did you use the Tesco APN settings or O2?

Getting Online | Accessing The Internet | Device Help | Help | Tesco Mobile

To access the internet on your phone or tablet you’ll need the right settings. You can use our device guides or update your APN settings manually

www.tescomobile.com

The Tesco SIM self configured our TP-Link device.

i did use the Tesco APN settings but still no joy

 

[Neil S]

Just leave it in the phone and use it as a hotspot, I use my iPhone X in Spain with a Tesco sim in it, as it’s an old contract I just pay £22 extra a month for unlimited and connect the iPads to it.

I may have to do that , it was really for watching live TV in the evenings

 

[Kayak Kid]

Yes, I have an older Tesco sim (O2 provider) too with unlimited data, calls and texts at £17.50/month Unlimited Roaming in EU without any charges. I hotspot my Smart TV and Firestick, and for last 3 years have used it in 8 countries - eating loads of data without an issue.

 

[Lusky]

Just leave it in the phone and use it as a hotspot, I use my iPhone X in Spain with a Tesco sim in it, as it’s an old contract I just pay £22 extra a month for unlimited and connect the iPads to it.

I pay £10 a month unlimited data in Europe with Tesco

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[Mikeco]

Tesco has no roaming charges so you can use the 100gb each month abroad

Yes that’s why I change my tariff to unlimited for the 3 months that we are there, but the post does not say anything about using abroad and £30 for 100 gb is expensive.

 

[Neil S]

Yes that’s why I change my tariff to unlimited for the 3 months that we are there, but the post does not say anything about using abroad and £30 for 100 gb is expensive.

I thought Smarty had a fair usage policy

 

[Mikeco]

I thought Smarty had a fair usage policy

Yes they do but I use it in the UK when I need to and pay £20 and then cancel the renewal until I need it again.

 

[ChrisL]

Unfortunately the Tesco sim is "not supported" in mifi routers. Some get it to work, some don't.

This is incorrect, there is at least one Huawei mifi in Tesco's compatible devices list and I have two Huawei mifi's that are not on the list but both work fine, one is an E5873. Check that the sim is correctly seated and check that the APN has not defaulted back to an O2 one.

 

[Madmag]

If you look there are a couple of threads which mention this problem. I had all sorts of issues with Tesco and mifi unit. Was eventually refunded by Tesco as accepted it wouldn’t work in my WiFi and had been assured it would. Have a second mifi unit as the one on their web site but was so fed up by this time I went with iD mobile and lebrara.

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[Neil S]

This is incorrect, there is at least one Huawei mifi in Tesco's compatible devices list and I have two Huawei mifi's that are not on the list but both work fine, one is an E5873. Check that the sim is correctly seated and check that the APN has not defaulted back to an O2 one.

sim is definitely seated correctly

This is incorrect, there is at least one Huawei mifi in Tesco's compatible devices list and I have two Huawei mifi's that are not on the list but both work fine, one is an E5873. Check that the sim is correctly seated and check that the APN has not defaulted back to an O2 one.

definitely seated correctly
With my phone connected to the Mi-Fi via the Huawei app its showing as Tesco

 

[ChrisL]

sim is definitely seated correctly

definitely seated correctly
With my phone connected to the Mi-Fi via the Huawei app its showing as Tesco View attachment 989613View attachment 989614

Does the sim work in a phone?
Here's the support page for a Huawei mifi there are some suggestions if it won't connect to the Internet.

Tesco Mobile device support | Huawei E5577

For all your Huawei E5577 support needs.

support.tescomobile.com

 

[Madmag]

It worked in my phone. When it didn’t work in mifi unit the first agent said I had a faulty sim. Stopped first one immediately and would send another! Week without then second arrived absolutely no difference. Had so many reasons/excuses from Tesco I gave up. Basically I think if you have changed all the APN s etc and rebooted everything and it still doesn’t work then it’s not going to. Some have been lucky. I wasn’t one of them.

 

[Kannon Fodda]

This is incorrect, there is at least one Huawei mifi in Tesco's compatible devices list and I have two Huawei mifi's that are not on the list but both work fine, one is an E5873.

Use in anything other than a phone handset or tablet is against the Tesco fair use T&Cs 3, xii

https://www.tescomobile.com/content/dam/tesco-mobile/terms-and-conditions/general/tesco-mobile-fair-usage-policy-january-2021.pdf

So you may get lucky that it works but for some, like me and a Huawei, it didn't.

 

[Neil S]

Does the sim work in a phone?
Here's the support page for a Huawei mifi there are some suggestions if it won't connect to the Internet.

Tesco Mobile device support | Huawei E5577

For all your Huawei E5577 support needs.

support.tescomobile.com

It works fine in my old iPhone XR
Didn't even need to change any settings

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[ChrisL]

Use in anything other than a phone handset or tablet is against the Tesco fair use T&Cs 3, xii

https://www.tescomobile.com/content/dam/tesco-mobile/terms-and-conditions/general/tesco-mobile-fair-usage-policy-january-2021.pdf

So you may get lucky that it works but for some, like me and a Huawei, it didn't.

If mifi's are not allowed why is one in the compatible devices list?

 

[Kannon Fodda]

If mifi's are not allowed why is one in the compatible devices list?

No idea. I just know when it wouldn't work for me a UK call centre agent, after previous overseas agents, told me some did some didn't and that was that.

 

[StillGoing]

sim is definitely seated correctly

definitely seated correctly
With my phone connected to the Mi-Fi via the Huawei app its showing as Tesco View attachment 989613View attachment 989614

Did you put ‘password’ as the Password?

 

[Neil S]

Did you put ‘password’ as the Password?

I certainly did

 

[Kups]

Unfortunately the Tesco sim is "not supported" in mifi routers. Some get it to work, some don't.

Works perfectly in my ZTE MU5002 Mifi and it's a PAYG Tesco sim. 35 GB EU use as well. Set it up in my smartphone, then transferred to Mifi to set APN .

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[Kups]

No idea. I just know when it wouldn't work for me a UK call centre agent, after previous overseas agents, told me some did some didn't and that was that.

We've had this discussion previously on here.
Looking at the wording of the T&C's I think they are referring to static home routers with an unlimited SIM. Not a mobile router. Anyway. How would they know that you're using a router not a smartphone?

 

[Kannon Fodda]

I would be very surprised if the device, logging onto the mobile network, as part of the sim handshake process, does not have to send some form of identity to the network. If nothing else your provider knows the device IMEI and can block those for theft, so I suspect the IMEI will also identify your device type/manufacturer/model.

 

[StillGoing]

It doesn’t help the OP but it worked fine in my Netgear Nighthawk M1router

 

[Bolti]

Something else peculiar to Tesco Sims is that they turn off the hotspot. In my new phone it constantly disconnects, old phone no problem and I know it is not the phone as at the moment I am running a Digimobile SIM which operates on the same network Movistar or O2 and it never disconnects. This is at home or abroad.