Problems with my Bailey Approach 745 (1 Viewer)

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mrhappydog

Free Member
Dec 30, 2012
40
14
Devon
Funster No
24,096
MH
Burstner IT728G
Exp
10
We got the van new in January. We have had many problems with things not working or packing up. The vehicle has been back to the dealer 3 times and the problems are getting worse.
Question 1/ Does anyone else have problems with the new Baileys?
Question 2/ Does the gauge/screen give you the true percentage of water/waste? The dealer tells me Bailey have many problems with this. My problem is that I have no idea how much water/waste I actually have on board. A visual inspection is a pain in the ***.
Question3/ Does your habitation door fit and does the alarm work?
Question 4/ Have you any leaks from your taps?
Question 5/ How close is the actual temperture to what the gauge says?
Question 6/ Have any of your light fittings fallen out?
Question 7/ Do you have a 5 second delay between turning on a hot tap and water coming out?
Question 8/ Did/has the entire plastic section at the rear of the vehicle parted company with the van?
I have a lot more questions.....just ask
 

motorhomer

Free Member
May 17, 2008
680
419
South Shropshire
Funster No
2,695
MH
Van Conversion
Exp
since 2005 (but 30 years caravanning)
Can't speak for Baileys but some of the things listed are just normal!

eg I suspect very few vans have waste water indicators anywhere near accurate. Mine shows 50% full when empty. Similarly the outside temp guage. Water delay might just be adjustment to the pressure switch. Alarm presumably was a dealer fit extra so not a Bailey issue. I have also had lights fall out.

I am not in any way trying to minimise your problems but having had several new vans from several suppliers I have had none without some issues. I guess its because they are largely hand built whereas a car is these days built by robots! Don't let it spoil your enjoyment of a wonderful hobby!
 

scousebird

LIFE MEMBER
Apr 18, 2012
11,190
369,387
South East Kent
Funster No
20,628
MH
Bailey
Exp
March 2012
We have a 745 as well. Very pleased with it. We took possession 1st May after waiting for ours to be built so maybe some of your issues had been ironed out by then. The only ongoing problem we have is the strip LED lights above the cupboards in the living area, they keep coming out, just makes us laugh - Alan is thinking of gluing them in place. We had a leak in the shower room and took it back to the dealer, it turned out to be just a bit of sealant that was missing.

Are your dealers helpful?

Hope you get your problems solved. Keep us up to date.
 

Bertie Bassett

Free Member
Jul 25, 2014
2,743
8,702
Funster No
32,543
MH
C Class
Exp
since 1988
We got the van new in January. We have had many problems with things not working or packing up. The vehicle has been back to the dealer 3 times and the problems are getting worse.
Question 1/ Does anyone else have problems with the new Baileys?
Question 2/ Does the gauge/screen give you the true percentage of water/waste? The dealer tells me Bailey have many problems with this. My problem is that I have no idea how much water/waste I actually have on board. A visual inspection is a pain in the ***.
Question3/ Does your habitation door fit and does the alarm work?
Question 4/ Have you any leaks from your taps?
Question 5/ How close is the actual temperture to what the gauge says?
Question 6/ Have any of your light fittings fallen out?
Question 7/ Do you have a 5 second delay between turning on a hot tap and water coming out?
Question 8/ Did/has the entire plastic section at the rear of the vehicle parted company with the van?
I have a lot more questions.....just ask


Can't but commiserate with you, on our seventh van purchase right now and can honestly say we've never had a water gauge that worked with any accuracy., the rest as 'motorhomer' says in #2 don't let it spoil your enjoyment of our lifestyle/hobby. Our fourth van was a Laika:eek:......................oh dear, there aren't the pixels left in space to describe our experience with that.:D
 

DanielFord

Free Member
Jun 1, 2013
3,020
3,086
Funster No
26,287
Before purchasing, we rented many motorhomes. IMO the water level meters should be treated as a sort of random number generator.
Luckily, on my MH the waste water level seems to be more or less accurate, so I use that as an inverse as to what is in the fresh tank :D

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Feb 22, 2008
12,280
45,186
Norfolk
Funster No
1,575
MH
Two wheel job towed.
Exp
Since 2004
Its the same in RVs, we measure our tank levels by days, after 6 days grey and black need emptying :rolleyes:
 

sedge

Funster
Jul 7, 2009
5,530
13,244
Nr Jct 3 M6
Funster No
7,396
MH
C class
Exp
Aug 09 to date 9,000 miles!
We measure by days too, was it Tuesday or Wednesday when we emptied/ filled that? Where were we then, was it at Chateau le whatever or Oozit sur Riviere? Or did we go there first? LOL
 
Nov 11, 2013
1,959
6,894
Tewkesbury
Funster No
28,984
MH
Hymer T-SL 668
Exp
March 2014
Never had any major problems with our 745, just tiny niggles that you sort of expect nowadays. Ignore the temperature on the control panel, its just an educated guess. No leaks, no delays in water delivery and the door fit fine. The back panel seemed fine as well. Human error? You will eventually be delighted when the tweaks are completed.
 
Oct 26, 2014
1,910
3,273
Dumfries and Galloway
Funster No
33,996
MH
sold
Exp
2014
We have a new 740 and have had no build quality issues at all .
Ok the water gauge is not terribly accurate but then
none of them are .
The temperature gauge on the Alde display is accurate

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Nov 13, 2013
70
54
cornwall
Funster No
29,017
MH
autocruise
Exp
3 years and not long enough
Ours is a pre-swift autocruise starlet 11 and the water gauge is only accurate when showing empty & full...rubbish inbetween.:confused:
 

Voyger1010

Free Member
Oct 25, 2013
129
285
UK
Funster No
28,743
Bailey 750 March 1st this year
answers
q1=no
q2=yes
q3=yes central locks and alarm fitted by Jim,no problems
q4=no
q5=closely very accurate
q6=no
q7=no, ensure air is purged from line on fill up
q8=no
We did have a small snagging list, but dealer remedied all, including a new mirror as the toilet original had a little mirroring missing from the bottom edge. Her indoors being picky, but as she said , it needs to be right.
The only major thing we've had was the power pack battery charger died in France, after being on for 7 weeks, but on contacting dealer, they spoke to Bailey ,who then sent a new one to the dealer and he shipped it out to us. Couldn't fault the service from Morans Motorhomes.
Anyway after owning two other brands of motorhome we are more than happy with ours, and I hope that your dealer sorts out your issues and you get to enjoy your Bailey

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Linda Watt

Free Member
Mar 9, 2016
5
0
Banffshire
Funster No
41,940
MH
2012 Bailey Autograph 475
Exp
Since 2012
We've have had the Bailey Approch 475 since new in 2012......the doors been a problem for us what with blowing back on the hinges having to be rehung a few times...also notice if driving in the rain the footstep well can fill up with water.
Our biggest problem has been our Central locking.....it's been a problem since day one! The central locking opens and shuts all the time with nobody near it and even when we are in it. Its been in and out of the dealers every year for it habitation checks and they try and have a look at it. They have had the guys that fitted the Cobra Alarm over to try and fix it but with no success. The last trip we were away the locks clicked open and shut all night and all day.....came home phoned the Bailey dealer and he more or less told us they didn't know what to do and to take it to the Peugot garage?? Bailey says it Peugot and Peugot says it Bailey???
No one in the area could take the motorhome for the height so we put it to our local garage. It's been there 5 days and they have tried everything and are stumped! We have phoned the alarm installation guys today to see if they can give us some advice???? We are sooo frustrated with this!! Will be selling our motorhome if this isn't fixed had enough of it now!!
 

BONZO

Free Member
Mar 1, 2012
436
310
Rotherham
Funster No
20,010
MH
Kon tiki 30ft
Exp
20011
It sounds like it's the computer in the van have tried to disconnect the battery and re boot it but it will take the radio of line and you might to put code back in .but I would have thought the garage may have done it .
 

BONZO

Free Member
Mar 1, 2012
436
310
Rotherham
Funster No
20,010
MH
Kon tiki 30ft
Exp
20011
Ps could it be your key fob that is transmitting . With out you ?
 
Aug 6, 2013
11,980
16,599
Kendal, Cumbria
Funster No
27,352
MH
Le-Voyageur RX958 Pl
Exp
since 1999
I hear what you all say but you are wrong!! So much money it should all be right. If it was a car you would really kick ass!! So why accept things on a motorhome? The water/waste gauge should be right as should everything else.
Correct. If it isn't then it wasn't designed / fitted / wired correctly. It will however fail eventually. Mine is just an example. It has 5 stainless rods hanging in the water. There is one full depth rod & four others equivalent to the quarter, half, three-quarter, and full levels. The rods are pushed into copper sockets in a fitting screwed into the top of the tank & the lot is embedded in epoxy. A fairly flimsy ribbon cable is embedded in the epoxy from above. As anyone with half a brain might expect water travels up between the epoxy & stainless & eventually reaches the stainless/copper interface. Then it does what water always does when it gets into a dissimilar metal joint. It corrodes & eventually destroys the joint. The cure would be to replace the entire sensor with another that will do the same eventually - so very few do and hence the reputation these things have. Having OCD and a lathe I machined out the epoxy (after pulling all the rods). cut a thread on each rod for a decent eyelet/2 nuts connection, re-connected all the wires & re-potted the lot in our favourite sealant. It now works perfectly and I hope will continue to do so. I did the easy one first (my fresh tank is indoors) - the underslung waste will take more effort. So I left it on the basis that it does indicate Full accurately although any other level is three-quarter-full according to the gauge.
 
Jan 28, 2008
10,179
18,514
Dovercourt, Harwich, UK
Funster No
1,353
MH
Renalt burstner
Exp
7 years campers before that
i probably spent in total 4 hours fitting a waste and fresh gauage when i built my van, that was a waste of four hours we now know when the sink drain gets sluggish the waste tank is nearly full and we need water soon

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Feb 22, 2016
3,697
11,473
York
Funster No
41,744
MH
Bailey 620 Approach
Exp
Since 2015
Agree with mrhappydog and also Linda Watts.
We have a second hand 2012 620 Approach. We've had problems with the habitation door from the putset. We have had three trips to the dealer who can't find the problem. The door locks only sporadically and, whn the battery is flat there is no way to lock the habitation at all. The central locking, key and manual switch from inside all fail to lock it. Meaning we can't leave the van.
Same issues with the water level guages.
As mrhappydog says, it is completely nonsense for the dealer to try and palm you off with platitudes like "oh these things are all like this, blah de blah....". A van costing nearly £40k (some four times what I spent on my first home in 1975) should be right. And if not, the dealer should put it right, with as little pratting aboit and trying to dodge liability.
The dealer is currently trying to sort out our problem. This is their last,chance before I go to law. And, as a litigation solicitor, I'm aware of the remedies available. Let's hope they get it sorted but please don't accept BS from the dealers/ manifacturers.
 

SuperMike

Free Member
Apr 28, 2010
2,477
7,593
St Albans
Funster No
11,285
MH
Winnebago Sightseer
Exp
11yrs, but many years a tugger.
Its the same in RVs, we measure our tank levels by days, after 6 days grey and black need emptying :rolleyes:

Woooooooooo LarryHappyChappy. Never had any problem with the gauges on our :inlove: Winnebago :inlove:. They are stuck on the outside of the tank and thus do not suffer from th cleaning problems of other inferior type RV's. Further talk about yourself, we can get at least a fortnight out of the black tank. Longer if I use the local trees. :mask:

.
 

Bailey58

LIFE MEMBER
Jun 23, 2010
8,943
31,561
Norfolk and Toftir.
Funster No
12,267
MH
Sold
Exp
July 2010 (ex tugger)
Our 740 was new in 2013 and there was a problem with water ingress into the over cab area from a badly sealed cap on the front which was aired extensively on the motorhome media at the time.I found the same problem when I checked ours but it was quickly sorted by the dealer and I noticed it had been changed in the later model. Apart from a couple of cupboard catches failing I've had no problems.
 
Apr 8, 2015
321
292
Lincoln
Funster No
35,754
MH
coachbuilt
Exp
15 years
I am so disappointed with my Bailey Autograph 765, purchased new 7 months ago. Brilliant concept, brilliant construction concept, brilliant layout from a company with an excellent reputation, everything!!! well nearly. Going wrong.
Habitation door that didn't fit or lock. after only a few weeks
Collapsing bed in the U lounge (fastened with 1/2 inch x6 screws into fibre board) I kid you not. Came home early from holiday in France due to this and the leaking shower and faulty habitation door.
Locker hinges coming off on the lift up bed slats in the U lounge, (not the bed that collapsed)
Locker doors very, very badly lined up.
Failed water pump needed replacing
Failed fridge thermostat needed replacing
Leaking shower into forward facing dinette locker. Ruined wife's coat, and now the carpet. Are they responsible for Consequential damage ???
System for filling water tank failed completely, suspect faulty control panel.
Dinette seat squabs slowly self destruct due to incorrect application of Velcro. Will be writing full details with Pics soon on this one, so other Bailey owners can check their own vans.

I am not too bothered about a slightly inaccurate and inconsistent water level indicator, A grey water drain pipe that is too small and has baffles at the exit, designed to promote clogging, the odd down lighter that falls out or cupboard catch that need attention. Unfortunately and quite wrongly we have come to accept these as the norm.

I have to say Elite Motorhomes have been Brilliant and I cannot fault them. although by now they must be as fed up with this van as I am.
Dealing with Bailey is difficult, you cant speak to their customer service. only e mail them ( unless you are on holiday and manage to get past the Haughty receptionist, well I am entitled to my opinion and perception). I wrote to their Managing Director, No reply! at least from him. I e-mailed one of their Senior Managers, no reply! I wrote him a letter and the reply I received was so full of grammatical errors I am surprised he signed it. I hesitate to publish, ( it is so disgraceful) but I just may if this van doesn't come right. My perception is that this company who have built up an excellent and well deserved reputation over the years are now letting it all slide. They are so busy trying to satisfy the enormous consumer demand for their vehicles they have little time for their customers. It beats me why major companies spend so much time and money advertising for new customers and so little time looking after the ones they already have. Motorhome s are a repeat business, I have been daft enough to purchase about 9 new ones over the last 15/18 years.
 
Feb 22, 2016
3,697
11,473
York
Funster No
41,744
MH
Bailey 620 Approach
Exp
Since 2015
@Humsafer-sorry to read your catalogue of problems with your Bailey. It is clear that there are real problems with habitation doors and Bailey. I have seen many references on forums to non-fitting habitation doors. Indeed the former owner of ours had to return from a trip with the door held closed with bungee ropes!
Two comments; your contract is with Elite and not Bailey and whilst Elite have been helpful, it remains their contractual obligation to put right the faults with the van. You may still be able to reject the van and get a full refund given how recently you bought the van and the faults still remain. The other comment I make is that the faults are clear breaches of contract and the damage to your wife's coat and the carpets flow directly from these breaches so form part of your claim.
I hope that you get it sorted soon. You're lucky at least in that Elite seem ok to deal with, though the fact that they haven't yet rectified the faults and you've felt the need to contact Bailey, isn't a good sign.

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mercianman

Free Member
Mar 4, 2016
41
22
Newport Pagnell
Funster No
41,867
MH
Swift Escape 696
Exp
Newbie
This is an interesting post, before choosing our motorhome (we hired a few) and the Bailey Autograph gave us a few problems. The drop down bed stopped working halfway up (or down). And none of the external doors would stay shut and we had to tape them closed to stop rain from coming in under the seats, the grey water drain refused to either open or close properly and just dribbled. It was a nice van but you would expect doors to stay closed and dropdown beds to drop down! It was the first van we had ever used and we thought it was us doing things wrong.
 
Last edited:

zac

LIFE MEMBER
Nov 19, 2013
2,677
1,934
Basingstoke
Funster No
29,076
MH
Rapido A CLass 10000
Exp
since 2013
Just another example of poor british workmanship, it is a shame but very much the norm it seems with motorhomes. I feel for you i really do as i know what it is like to just keep on getting one issue after another. If i could give mine back (Autotrail Delware) i would and i would never buy another british motorhome again.
Dont give up and keep the pressure on the dealer as it has already been said the issue is with them and not the manufacturer (right or wrong).
 

Adbt

Banned
May 19, 2015
673
1,018
Cheshire
Funster No
36,435
MH
Bailey Approach 740 SE
Exp
2008
We've had three habitation doors on our 740SE ! THREE!
Would I buy from Bailey again ............ I really don't know , my next motorhome will be a keeper and we will be buying in the £90K to £110K bracket so it's going to take some thought !
 

Allanm

Free Member
Jun 30, 2013
5,431
9,192
Cotes d'armor, France
Funster No
26,730
MH
Burstner Harmony TI 736 G
Exp
Since 1987
Our waste level gauge worked for about a week before it started playing up. Our van is an Autosleeper with Sargent electrics. The tank sensors have been cleaned twice, in the end, I disconnected the sensors and make sure we empty the waste every time we fill up. If we forget, we rely on the back up system, the shower tray starts filling up!
 

Phillybarbour

Free Member
Feb 2, 2013
270
216
West Lancs
Funster No
24,523
MH
Globecar Campscout Revo.
Exp
Since 2010
I had a serous electrical fault on my van early in its life. Burstner allocated me a Head Office contact in Germany. He copied me in on all emails between them and the dealer, often asked how progress was going and said contact him whenever I want over the issue.

In the end (after a couple of dealer visits) I took the van back to Germany where my contact meet us, gave us a personal one to one factory tour and made us feel very welcome. Van fixed. Burstner paid for all ferries, fuel and campsites. Or they said they would pick it up and return it but it would be without it for six weeks, i choose to take it myself as I wanted to see the factory and the personal tour had already been offered.

A good company can make a poor situation feel right in no time if they want to. Full marks Burstner.

ps water level gauges not very accurate

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