i ordered a brake cable for my A frame/toad on the 10th dec by phone. the guy took the order, my card details, delivery address and phone No. on the 19th i rang to see where it was, "errr, i have a note about it but the guy dealing with it is on hols. i'll get it sorted and you'll get it fri or mon":Sad: i rang again on the 2nd jan and a nice lady said "sorry, we cant find any order for this item, we have no card details or contact info. can we start again then i'll post it on the way home (5pm)".:Angry: it arrived the next morning via normal parcel post (jiffy bag) and, wow, they didnt charge the £2.95 postage. this was probably a genuine mistake but if you order from them, ring after a couple of days to see where it is. anyone using a Caratow/protow A frame?. how much slack do you leave in the cable, if any? when hooked up. john.