Totally agree, another one is after a response to an issue no acknowledgement from the person that asked the question although lots of options to do so.Recently we've had responses like this, just a simgle smiley
""
Then, after a newbie asked a detailed question, a long standing member responding with
RTFM
Last week a response to a new members first question was
Not again!
Those responses are totally lacking in any empathy and certainly not the friendly helpfulness that the forum was founded upon.