Oyster error code Azimuth error code 2012

[MaidinDevon]

Hi everyone

Does anyone know what this means. The satellite dish goes up but gets stuck, and won't search.

Karen

 

[Anthony OysterTech]

Hi Karen,

Error 2012 on an Oyster V is telling you that there is a problem with the rotation motor on the system. It could be a fault with the motor or the control board that supplies the motor power but unfortunately we have to see the system in order to diagnose fully.

 

[MaidinDevon]

Thank you Anthony. I was posting for a friend, and i think you spoke with her on Monday, anyway. I appreciate you taking the time to respond.

Karen