Hi Folks,
Newbie here.
My wife and I are thinking of purchasing a motorhome. We now live in Luxembourg and mainly will be cruising in central Europe.
After extensive research, we shortlisted our options to 2 brands: Morelo Palace vs. Niesmann Bischoff Flair.
We had a close look at both models at the Dusseldorf show this year and liked them both in terms of design and functionality. Technology and innovation wise they both seem to be ahead of other German brands.
Unfortunately, we haven't made up our mind yet
In the meantime, a web site that we came across raised some question marks.
As we were crawling through forums/blogs/social platforms to read reviews, we bumped into a blog called "Morelo Experience" on Medium.com. Not sure if we are allowed to paste links in here but a quick google search will do the job.
Seemingly, the blog has been recently started by an angry MORELO customer who faced a lot of problems. At first I thought it was some sort of bogus thing but as I kept on reading, saw many screenshots of email exchanges with the factory. He talks about their dealer disappearing, his order being cancelled by mistake, and his motorhome still sitting in the factory parking lot because the factory lost original documents, and finally lawyers had to be involved etc. Unless these are all made up, what he seems to be going through is horrific.
I've heard that doing business with German companies could be sometimes complicated for foreigners, but never thought it would reach such levels that made someone start a blog!
Anyways, if any of you folks in this forum had any experience with either of these brands or models, I would really appreciate a feedback.
Thanks a lot...
Theo.
Newbie here.
My wife and I are thinking of purchasing a motorhome. We now live in Luxembourg and mainly will be cruising in central Europe.
After extensive research, we shortlisted our options to 2 brands: Morelo Palace vs. Niesmann Bischoff Flair.
We had a close look at both models at the Dusseldorf show this year and liked them both in terms of design and functionality. Technology and innovation wise they both seem to be ahead of other German brands.
Unfortunately, we haven't made up our mind yet

In the meantime, a web site that we came across raised some question marks.
As we were crawling through forums/blogs/social platforms to read reviews, we bumped into a blog called "Morelo Experience" on Medium.com. Not sure if we are allowed to paste links in here but a quick google search will do the job.
Seemingly, the blog has been recently started by an angry MORELO customer who faced a lot of problems. At first I thought it was some sort of bogus thing but as I kept on reading, saw many screenshots of email exchanges with the factory. He talks about their dealer disappearing, his order being cancelled by mistake, and his motorhome still sitting in the factory parking lot because the factory lost original documents, and finally lawyers had to be involved etc. Unless these are all made up, what he seems to be going through is horrific.
I've heard that doing business with German companies could be sometimes complicated for foreigners, but never thought it would reach such levels that made someone start a blog!
Anyways, if any of you folks in this forum had any experience with either of these brands or models, I would really appreciate a feedback.
Thanks a lot...
Theo.