Lebara (1 Viewer)

[iandsm]

I noticed some several weeks ago when I examined my usage on Lebara that my SIM card had been sending text messages to a number 01534100121 regularly, sometimes several times a day in the daytime and early hours of the morning. I did not send these messages but obviously the subscriber of the number in question would know mine. I have taken this up with Lebara who assure me that changes have been made to my account to prevent this. However, nothing has changed and still the messages are being sent from my sim. I think there are obvious security implications and on further enquiry I understand that other Lebara customers have the same issue. I have now reluctantly left Lebara for another provider. I post this message so others who use their services are aware and can decide what, if anything they wish to do about it.

 

[Minxy]

Seems to be an ongoing problem with Lebara

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[jumar]

Thanks...good move to leave Lebara...I had issues trying to get a SIM card...
Just had issues with Hits Mobile in Spain trying to take money from a cancelled account....Santander bank action required.
And finally Vodafone ES have just taken multiple payments every morning at 0505hrs... I've discussed it in length with them..not paying it back as quickly as they took it...Some mobile phone companies are crooks....
Good to get that off my chest.

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[offagen]

Thanks for the heads-up iandsm. I just checked my Lebara history and found about twenty SMS sent to an unknown mobile number during a week in late May. Searching for that number brings no results. No mystery texts since but I'll make a point of checking my Lebara history frequently. Thanks.

 

[sueandjohn]

We have the same issue and reported it to Lebara several weeks ago and they haven’t replied . Thinking of changing away from them

 

[CAB96]

Is this with a phone?

Do you see the messages on your phone or do you just see them on your account?

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[iandsm]

On the history of your phone account

 

[sueandjohn]

Yes on the Lebara app history . Nothing appear on the phone history

 

[CazPaul]

I’ve never gone onto the Lebara app history, does this really matter?

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[iandsm]

I’ve never gone onto the Lebara app history, does this really matter?

For me, if my SIM card us sending messages to an unknown number that unknown number will obviously know my number and can use out for some purpose I do not know about or authorise or distribute it to any number of scammers and since it's my mumber, yes it matters. I don't want my number bandied about and there is obviously some benefit to whoever is doing this which could well be to my detriment, otherwise why do it. It's like writing your number on a wall with their message. "Use this number for whatever you like."