My 2y old car wouldn't start and the local dealership sent a guy out (we are shielding) so they could see about replacing the battery under warranty (otherwise £150ish).
He turned up without a jump-start pack and no jump-leads: needless to say he failed!
I acquired a jump-pack from a family member and 3 times the guy tried to connect black to positive, red to negative BUT I stopped him.
Eventually he agreed to go red-red, black-black: he failed because the pack was low on power.
He then suggested towing the car to give a jump-start. I refused.
My car is still here!
His boss says:
connecting black of a jump-pack to negative via an earth point is not necessary, although both the handbook and the battery carry warnings about doing this.
using jump-leads is dangerous as voltage spikes can damage the electronics.
My brother says jump-starts are also forbidden on modern vehicles.
Any facts about these points would be welcomed.
TIA - Gordon
PS It transpired that the guy was a cleaner, not a mechanic. Thank goodness for that!(?)
He turned up without a jump-start pack and no jump-leads: needless to say he failed!
I acquired a jump-pack from a family member and 3 times the guy tried to connect black to positive, red to negative BUT I stopped him.
Eventually he agreed to go red-red, black-black: he failed because the pack was low on power.
He then suggested towing the car to give a jump-start. I refused.
My car is still here!
His boss says:
connecting black of a jump-pack to negative via an earth point is not necessary, although both the handbook and the battery carry warnings about doing this.
using jump-leads is dangerous as voltage spikes can damage the electronics.
My brother says jump-starts are also forbidden on modern vehicles.
Any facts about these points would be welcomed.
TIA - Gordon
PS It transpired that the guy was a cleaner, not a mechanic. Thank goodness for that!(?)