I am amazed at this

[Portland]

The stepwell light on our 12 month old Bessacar/Swift is damaged and we need to replace it. I contacted Brownhills Newark whence we bought the van to buy a new light, they came back to me to say its OBSOLETE and not available. I found this hard to believe so I telephoned and e=mailed Swift to ask why. The e-mails have not been answered and the poor lady who made the recording foe Swift's answer phone sounds as though she is at deaths door. Could anyone offer where I could buy a light.

 

[TCG]

That’s crazy!
Email Andy Spacey who is the Technical and Procurement Director at Swift Group Limited
He is a decent guy

 

[pappajohn]

12 months old..... Let your dealer sort it under warranty.

 

[Portland]

12 months old..... Let your dealer sort it under warranty.

It was the dealer who said this but thanks

 

[pagey]

It was the dealer who said this but thanks

its still their problem to sort out

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[9526]

its still their problem to sort out

OP says “damaged”, so not really the dealers responsibility (unless they damaged it of course)

 

[mitzimad]

another place to try would be olearies

 

[Mr Colpot]

You could try the swift-talk forum - had some useful advice/recommendations when I had a Bessacarr.