Hymer Warrany Worries help please (1 Viewer)

[sparkyvanman]

Hi everyone , I am hoping someone out there can help me . I have a Hymer A class bought new in March 2019 . I have a problem with the Truma boiler (the overheat trip keeps going off ) but reading through the Hymer warranty (very difficult to do ) I don’t know if the warranty for the boiler ( or any other apppliance in the motorhome ) is covered by warranty for one or three years . I understand the Mercedes warranty is three years but what about the appliances?

I have contacted Truma who were very good , they told me the boiler needs the overheat circuit testing and possibly replacing . Has anyone had appliances repaired in within three years under warranty. Thanks all .

 

[Bessy765]

I think you will find if it is the same as our 2019 Burstner the habitation side is only two years.

 

[Lenny HB]

The Hymer warranty and the parts like the heater, the fridge etc is all a 2 year warranty.
I think you will find your Mercedes warranty is also 2 years.

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[Minxy]

Most EU built MHs are 2 years for both habitation and base vehicle, it tends to only be UK built ones than benefit from 3 years for both (not all though).

 

[pampam]

If its out of warranty and you need a repair or service and you live near doncaster ,i can recomend a very good hymer specialist ,he did ours ,and was very good ,

 

[Robert Clark]

I’d ask Truma directly what their warranty is.

When we had our NiBi the habitation warranty was 2 years, but Alde guaranteed their heating system for 3 years and did a boiler repair themselves at no cost.

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[jezport]

Ask Truma what their warranty is, and take it in to their place near Derby to be done.