Habitation door lock malfunction

[charliesgrandad]

Would appreciate any help or observations with our door lock problem on our Auto trail Comanche

We always use the central locking fob to lock and unlock hab door but last night when we locked the door before bed my wife noticed the small silver part of the lock handle was not clicking inward indicating that it was locked , I tried a few times pressing fob to lock and unlock but all the small silver part does is move a very small amount then goes back to where it was . I tried using the key from the outside and it locks ok but we can't lock it from the inside. when locked with the key it will unlock with the fob.
I include pictures of door, close up of lock in unlock position and one of it in lock position

 

[hilldweller]

If you can see a flexible cable going to the door then wriggle it whilst clicking, any cable that flexes will eventually fail, just like the Hoover and Iron.

 

[charliesgrandad]

If you can see a flexible cable going to the door then wriggle it whilst clicking, any cable that flexes will eventually fail, just like the Hoover and Iron.

Tried that ,but dont think it could be that as I said when I lock it with the key it opens fine with fob , but thanks anyway

 

[rb62]

Not uncommon on Hartal doors,locking system wear out or break as they are un lubricated and made of monkey metal! You'll need to take the
moulding off the inside of the door to get at it so you can see what is going on.

 

[hilldweller]

as I said when I lock it with the key it opens fine with fob

Oops, sorry, missed that.

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[charliesgrandad]

Does anyone know who makes these doors so I can research spares etc

 

[rb62]

Hartal you'll like the price of a new mechanism NOT!
don't know if you can still view the parts pages

Broken Link Removed

 

[Deanobeano]

Check that you aren't leaving the outside lock in the deadlock position. This will stop you from locking it internally.

On ours, from memory, the key needs to be vertical ( when looked at from outside) as opposed to horizontal.

 

[irnbru]

You could try pressing the licking button that’s in the cab, that might reset it with any luck.

Ours went faulty and had to be replaced. Seems to be the grease that dries out on the mechanism that stops it working properly.

It was around £110 from AT if I remember right.

Easy enough to replace.

 

[charliesgrandad]

Check that you aren't leaving the outside lock in the deadlock position. This will stop you from locking it internally.

On ours, from memory, the key needs to be vertical ( when looked at from outside) as opposed to horizontal.

Thanks but tried that

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[charliesgrandad]

You could try pressing the licking button that’s in the cab, that might reset it with any luck.

Ours went faulty and had to be replaced. Seems to be the grease that dries out on the mechanism that stops it working properly.

It was around £110 from AT if I remember right.

Easy enough to replace.

Thanks , how long ago did you pay £110 ,and does the internal skin have to be removed to fit it

 

[irnbru]

Thanks , how long ago did you pay £110 ,and does the internal skin have to be removed to fit it

Was about 2 years ago. There are step by step instructions on FB, will try and find them for you but I think the cab button will be your answer. Operate the cab button a few times then ry key in door again.

 

[rb62]

Was about 2 years ago. There are step by step instructions on FB, will try and find them for you but I think the cab button will be your answer. Operate the cab button a few times then ry key in door again.

Nearly three!

https://www.motorhomefun.co.uk/forum/threads/autotrail-habitation-door-lever.124658/#post-1741226

I'd have a look first,I managed to repair ours

 

[irnbru]

Nearly three!

https://www.motorhomefun.co.uk/forum/threads/autotrail-habitation-door-lever.124658/#post-1741226

I'd have a look first,I managed to repair ours

Wow, doesn't time fly. Now we have a new problem .

 

[charliesgrandad]

Was about 2 years ago. There are step by step instructions on FB, will try and find them for you but I think the cab button will be your answer. Operate the cab button a few times then ry key in door again.

Many thanks would appreciate any more help you can provide , tried operating the cab button quite a few times but still does not lock the door , the key does work though ,not had a problem with the key operation at all

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[rb62]

How to get at it is in the link post #13

 

[charliesgrandad]

The problem seems to have gone away , after locking door manually then later pressing the dash switch repeatedly, will have a look at greasing the lock when I get home

 

[charliesgrandad]

Thought I would just update , before it was sorted I had emailed Auto Trail with my build number to enquire about a new lock ,below is a copy of their email answer

Good Morning Mr Tucker,


Thank you for your enquiry.


Unfortunately, we no longer have the lock in stock due to this no longer using the habitation door on our vehicles anymore.


You will need to try a company called O’Leary Motorhomes.


The habitation door that was fitted was a EuraMax door.


They can be contacted on 01482 868632.


Regards,



Amy Johnson

Customer Services Team

 

[MikeD]

Try cleaning the electrical contacts on the door. It happened on our Tracker and whilst lock worked perfectly it was not getting the signal/power to actuate the lock.

Ours were about the bottom 1/3 of the door below the lock. Two pads and opposite two sprung loaded plunger contacts.

We just used a scotch pad on them.