Garmin GPS any ideas om here? (1 Viewer)

[The Coops]

Good morning all and to start off todays discussion does anyone know a firm or person who can sort out a Garmin LM660 D? I went to upload the latest maps and lo and behold the screen froze after 5.3% upgrade. Done all the tricks on the Garmin website and nothing! Spoke with customer services and their Tech Expert and their reply? Its obsolete! ( Its 4 years old!) we can give you a discount on a new one! Have you seen the price of a new one! The screen switches on and reads Software update then goes to the Garmin logo then goes bright, dim, off and reverts to Software update and repeat. I know there are apps for phones and tablets that do the same job but we did rather like the Garmin, any ideas who to turn to for a repair if it can be done?
No comments please about cheap sat navs or my Tom Tom, Xgody etc never goes wrong I just want to know if it is repairable Thanks

 

[MichaelT]

Can you do a factory reset?

 

[The Coops]

Done all that and nothing done the whole factory thing as per website I have a feeling that something has corrupted the software on the download hence the problems

^{_{Subscribers  do not see these advertisements}}

 

[Mr Colpot]

Are you plugging it into a PC with the Garmin application onto do the update or using it wirelessly?

 

[The Coops]

PC update

 

[SteveJ]

Had a similar issue with my old 770, ended up being a fault with Garmin Express even though Garmin never admitted it. There were loads of issues reported on the Garmin Forums, the common denominator was that everyone had run the Garmin Express update before attempting the device updates. Strangely Garmin released a new version of Express a few days later. I managed to update my device by removing the new Express version and installing an old version but that is a real pain to do as Garmin do not write a very clean uninstaller and I spent several hours going through the registry to trace and remove references to the new version and find all the updated OS files.
I am guessing you are not getting any error messages re insufficient space? My old Nuvi had issues with map updates due to space issues (old maps weren't being deleted) so had to resort to deleting maps manually before running updates.

^{_{Subscribers  do not see these advertisements}}

 

[The Coops]

Died completely now guess it is to coin a phrase Buggered

 

[1967bowesj]

Died completely now guess it is to coin a phrase Buggered

We had one that did just that, bought second hand.
we could just see a faint screen so it was on but would not brighten enough, tried several resetting instructions which did seem to reset but not the screen brightness.
this was after a map update but wireless, never again.
we ended up getting a discounted replacement from garmin.

 

[JRT]

If I was cynical I would say Garmin trashing your Sat Nav in order that you are put into a position where you have to buy a replacement sounds a bit dodgy to me.

^{_{Subscribers  do not see these advertisements}}