Fuel cut-off issue with Autotrail Tribute (Fiat Ducato 2018 base)

[DK]

Hi,

I wonder if anyone has any experience with my issue - the fuel cut-off alert keeps coming on while I’m driving - with the attendant doors unlocking and hazards activating, but it doesn’t cut the engine, and, if I stop the vehicle, it can still be started normally. Often the cut-off will stop again shortly after driving for a while - but now, remains on the whole time. The reset switch isn’t activated so there’s nothing to reset there, and as I mentioned, the fuel isn’t actually cut off and the vehicle starts even while the cut-off alert is active. Although it’s great I can still drive, you can imagine the, understandable, alarm from other drivers who take efforts to alert me that my hazards are on. Naturally, because the fuel cut-off has triggered, I can’t turn the hazards off!

Has anyone had this or anything similar happen to them? I contacted the dealer and they quickly washed their hands and suggested calling a Fiat garage, Fiat garages are giving me a bit of a runaround. I’m going to try the dealer again (where would they take it If it happened to one of theirs?) but thought I’d ask here for any thoughts (or advice on a capable mechanic near Bicester/Milton Keynes!)

Thanks in advance,

Duncan

 

[GeoffnDee]

DK I wonder if the fuel safety cut out is linked to the BCM (body control module) as I think the BCM controls the central locking etc. and may be worth mentioning to the dealer.
The other thing that often causes electrical problems on these vans is poor earth connections at the battery to body and the engine to body leads.