Dometic cassette part

[Diggerdi]

Not sure if I'm posting in the correct section, but checked and can't find anywhere relevant. I had to fit a new float in our Dometic cassette so while I had it all apart gave everything a good clean. However, when I removed the"adapter with 'o' ring" (the bit where the water comes in for the flush), it was cracked nearly half way round. It's never been out before so suspect it may always have been like that. The problem is I cannot source one anywhere. I have tried super gluing it, but my glue seems to have gone off as it wouldn't stick. Has anyone else had to replace this part and, if so, where did you get one from?

 

[rosalan]

As far as I can tell, the only supplier is Leisure Spares. They have detailed plans to show the name and part number. First copy the number on the label at the back of the space where the cassette fits. Not only the Model number but also the numbers that are grouped in threes (cannot recall how many but mine began with a 9). If needed I can tell you more later. The part I need, is the one that fits into the part you show. Great news? It is about a cubic 1" square and will cost me £14 delivered, when they have them in stock. Estimated delivery more than 6 weeks.

 

[Diggerdi]

rosalan, I have the part number and have checked Leisure Spares, but they don't quote the part number, only their stock number. They say they have one due in "sometime" but I'm wary of ordering it in case it's slightly different. And they're charging £33 + postage .

 

[DJT]

Hi Diggrerdi
I have what you are looking for (see photos).If you still need it let me know and I will post it out to you on Monday.
Best Regards
DJT

Not sure if I'm posting in the correct section, but checked and can't find anywhere relevant. I had to fit a new float in our Dometic cassette so while I had it all apart gave everything a good clean. However, when I removed the"adapter with 'o' ring" (the bit where the water comes in for the flush), it was cracked nearly half way round. It's never been out before so suspect it may always have been like that. The problem is I cannot source one anywhere. I have tried super gluing it, but my glue seems to have gone off as it wouldn't stick. Has anyone else had to replace this part and, if so, where did you get one from?View attachment 510421View attachment 510422View attachment 510423

 

[rosalan]

If you have managed to worm your way onto the parts list with prices and got past all the code number and have a name for the part, you can be fairly confident it is the correct part. It is actually the vent that removes smells and pressure from the cassette. Just for information that may help as it looks almost identical to mine. My unit is CT4110 with parts no 921 000 722. I need part 66 called an Activator Ventilation and fits into your spring loaded unit. I did not know any of this until the smells origin could not be located until I found the bit that fits into your part was broken off. So it could be that you too had a similar problem.
If you manage to locate the works diagram with parts and prices, there should be no doubt you have the right part. I thought the price of my part was high until I saw what they want you to pay. I only wish I could guide yo to the complete price list which I only found after installing Acrobat on my laptop after Dometic sent me a diagram with their email. Good luck and if I can help further, please ask.
p.s I hate Dometic. Alan

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[DJT]

If you have managed to worm your way onto the parts list with prices and got past all the code number and have a name for the part, you can be fairly confident it is the correct part. It is actually the vent that removes smells and pressure from the cassette. Just for information that may help as it looks almost identical to mine. My unit is CT4110 with parts no 921 000 722. I need part 66 called an Activator Ventilation and fits into your spring loaded unit. I did not know any of this until the smells origin could not be located until I found the bit that fits into your part was broken off. So it could be that you too had a similar problem.
If you manage to locate the works diagram with parts and prices, there should be no doubt you have the right part. I thought the price of my part was high until I saw what they want you to pay. I only wish I could guide yo to the complete price list which I only found after installing Acrobat on my laptop after Dometic sent me a diagram with their email. Good luck and if I can help further, please ask.
p.s I hate Dometic. Alan

Hi rosalan
See post #4

 

[rosalan]

Brilliant!

 

[rosalan]

DJT if by any chance you have the part that connects to Diggerdi's vent, I would be delighted to pay the going price. Alan

 

[DJT]

Hi Alan
Can you let me have a photo or diagram of the part you need and I will have a look in the morning.
Not sure that I will have it but if I do it will be foc.
Best Regards
DJT

 

[Diggerdi]

DJT, that is so kind of you. Please let me know how much you want for it + postage. Unfortunately, we are going away early Thursday morning, so I would be willing to pay for next day delivery if you woukd be kind enough to do that. Please PM me how much and you bank details and I will transfer the amount direct. Many many thanks for your kind offer.

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[Diggerdi]

Edited, as I realised I'd made an error. Sorry.

 

[DJT]

DJT, that is so kind of you. Please let me know how much you want for it + postage. Unfortunately, we are going away early Thursday morning, so I would be willing to pay for next day delivery if you woukd be kind enough to do that. Please PM me how much and you bank details and I will transfer the amount direct. Many many thanks for your kind offer.

I am happy to post it out to you on Monday via Royal Mail 48 if that works for you it should be with you Wednesday.
The part will be at no cost to a fellow Funster and I’m happy to stand the postage.
If you would prefer Next Day I can do that and you can reimburse me via PayPal once you have the part and know it is correct.
DJT

 

[rosalan]

Hi Alan
Can you let me have a photo or diagram of the part you need and I will have a look in the morning.
Not sure that I will have it but if I do it will be foc.
Best Regards
DJT

Thank you so much for getting back to me. The part I need is at the end of the plastic tube that connects to the part previously discussed.
I have only recently discovered its function is to ventilate the cassette. Without this part we are able to savour the contents of the cassette. The response from Dometic and Leisure Spares was not reassuring. Leisure Spares said they had replaced a number of these in the past.
Whatever the cost, the freedom from vapours will be worth it. Alan

 

[DJT]

Thank you so much for getting back to me. The part I need is at the end of the plastic tube that connects to the part previously discussed.
I have only recently discovered its function is to ventilate the cassette. Without this part we are able to savour the contents of the cassette. The response from Dometic and Leisure Spares was not reassuring. Leisure Spares said they had replaced a number of these in the past.
Whatever the cost, the freedom from vapours will be worth it. Alan

I’m sorry to say I don’t have that part Alan we had bought the toilet refresh package for our previous van and for some reason I had kept the part that the other poster was looking for!!
Once again sorry I couldn’t be of help.
DJT

 

[Diggerdi]

rosalan,

I am happy to post it out to you on Monday via Royal Mail 48 if that works for you it should be with you Wednesday.
The part will be at no cost to a fellow Funster and I’m happy to stand the postage.
If you would prefer Next Day I can do that and you can reimburse me via PayPal once you have the part and know it is correct.
DJT

Thanks so much, that is really generous of you. Royal Mail 48 should be fine. I'm still going to try and glue it so, if necessary, it should see us through our time away. Funsters are such love!y people. I will DM you my address. Thanks again.

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[DJT]

rosalan,

Thanks so much, that is really generous of you. Royal Mail 48 should be fine. I'm still going to try and glue it so, if necessary, it should see us through our time away. Funsters are such love!y people. I will DM you my address. Thanks again.

Will post Monday morning
DJT

 

[eurajohn]

Try these people , Leisureshopdirect I've found them pretty good in the past, you'll need your toilets numbers to access the parts lists.

 

[2 Jabs]

What a smashing bloke DJT is
Leisure shop direct had a part I required on back order. The part was like rocking horse poo so I ordered, received a couple of updates keeping me in the loop then an email stating despatched. Part arrived 48 hours later exactly as ordered.
Great customer service and I wouldn't hesitate to order from them again.

 

[Swifter]

DJT and members like him are the reason I love this forum

 

[DJT]

Thank you so much for getting back to me. The part I need is at the end of the plastic tube that connects to the part previously discussed.
I have only recently discovered its function is to ventilate the cassette. Without this part we are able to savour the contents of the cassette. The response from Dometic and Leisure Spares was not reassuring. Leisure Spares said they had replaced a number of these in the past.
Whatever the cost, the freedom from vapours will be worth it. Alan

Hi Alan
I have just been across to my garage and had a good look around and found this,(see photos)
could this be the part you are after?
If it is let me know and I will post out tomorrow

DJT

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[rosalan]

Try these people , Leisureshopdirect I've found them pretty good in the past, you'll need your toilets numbers to access the parts lists.

These people as far as I can tell are THE retail people for Dometic. They told me the part is out of stock at Dometic. I suppose until they make some more. Six weeks they quoted, if I am lucky.

 

[rosalan]

Hi Alan
I have just been across to my garage and had a good look around and found this,(see photos)
could this be the part you are after?
If it is let me know and I will post out tomorrow View attachment 510625View attachment 510626View attachment 510627
DJT

This is exactly the part I need. How would you like me to pay you please, all options will be OK! Thank you. Alan

 

[DJT]

These people as far as I can tell are THE retail people for Dometic. They told me the part is out of stock at Dometic. I suppose until they make some more. Six weeks they quoted, if I am lucky.

Have a look at post #20 Alan
DJT

 

[rosalan]

DJT If by any chance you visit any 'Fun do's, Motorhome Shows or rallies, please anticipate a bottle of your choosing to be left at your door. Alan

 

[DJT]

This is exactly the part I need. How would you like me to pay you please, all options will be OK! Thank you. Alan

No costs involved.More than happy to help a fellow Funster
P m me your address and will post it out tomorrow Royal Mail 48.
Best Regards
DJT

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[DJT]

DJT If by any chance you visit any 'Fun do's, Motorhome Shows or rallies, please anticipate a bottle of your choosing to be left at your door. Alan

Thanks Alan glad to be of service

 

[GWAYGWAY]

Get you soldering iron out and melt the crack together same as other plastic bit that break and crack.

 

[eurajohn]

These people as far as I can tell are THE retail people for Dometic. They told me the part is out of stock at Dometic. I suppose until they make some more. Six weeks they quoted, if I am lucky.

Leisure shop is not the same company as Leisureshopdirect (as far as I know).
Leisureshopdirect are in Barnstaple their website is https://www.leisureshopdirect.com/
Leisure spares don't appear to declare their address, web site is https://www.leisurespares.co.uk/

I've used both companies in the past, originally, Leisure spares always found them brusque and not particularly helpful.
I then found Leisureshopdirect, better prices, better attitude and usually better delivery times.

Happily the OP is now sorted, hope you can be soon.

 

[Diggerdi]

DJT, the part has been received today. Thank you so much for your kind help. Wish I could do something to repay you

 

[DJT]

Happy to Help. Good old Royal Mail.Job Done
DJT

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