I'm just about to clean our fresh water and waste water tank and by extension the Truma boiler for the first time. Living in the South East we suffer from limescale and it's this that I'm primarily trying to eradicate (or at least reduce). Looking at previous threads on this I note that many people use citric acid for this purpose. I ordered a tub of the stuff, which has come in a fine powder, not unlike sugar. Before using on the motorhome I decided to try it on one of the toilet pans at home , which, because of the limescale, has a tendency to attract the brown stuff as it makes its way from a*se to u-bend. I put some down into the pan, mixed with some warm water and left for 30 minutes. When I went back, I noticed that whilst there was an improvement in how clean the pan was, there was also a solid mass of citric acid sitting in the bottom. It had basically solidified. I'm nervous now about putting the stuff in my fresh water tank and particularly the boiler. Have I used it incorrectly? Am I worrying unnecessarily? Thoughts and advice welcome.