Bip & Go - how to pay them?

[PaulW2]

I acquired a Bip & Go tag some months ago. I haven't used it yet, but there is a bill of € 24 associated with the initial setup.

This has now been outstanding in my account since November.

I initially had it set up with a Caxton card, then thought that this may be causing a problem, and have now for the last few months simply had it against my UK bank account. They still haven't taken the payment.

I sent them a question to ask how I can pay it, but they haven't responded. (Perhaps because I asked the question in English?)

Has anyone else experienced this? How did you resolve it?

 

[Mike800966]

The uk base is up in harrogate so they should be able to sort it for you.
Great system thats much much easier than messing about in toll lanes, just slow right down and yippee
Mike &Ann

 

[Tombola]

cant you pay balances online ?



WHizzed through france with my emovis, no problem, then hit spain switched to my bip and go, wouldnt work,
all show as active on the account ??

 

[PaulW2]

cant you pay balances online ?



WHizzed through france with my emovis, no problem, then hit spain switched to my bip and go, wouldnt work,
all show as active on the account ??

No, it frustratingly doesn't give me the option to pay it online. I'll call the Harrogate crowd - hadn't realised until this thread that they (emovis) also act as a local agent for Bip & Go.

 

[maison]

No, it frustratingly doesn't give me the option to pay it online. I'll call the Harrogate crowd - hadn't realised until this thread that they (emovis) also act as a local agent for Bip & Go.

If you manage to contact Harrogate could you please share the contact number as we also need to discuss something with them?

Thanks.

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[Tombola]

If you manage to contact Harrogate could you please share the contact number as we also need to discuss something with them?

Thanks.

+44 (0)1423 299017

 

[JRT]

No, it frustratingly doesn't give me the option to pay it online. I'll call the Harrogate crowd - hadn't realised until this thread that they (emovis) also act as a local agent for Bip & Go.

I thought that only applied if you get your Bip & Go tag through them (with the extra costs involved).

Emovis only let you pay by DD and take payments automatically via that so if you had got your tag via. them you shouldn't have anything outstanding on your account.