any issues with metatrak non starter / Vanbitz Strikeback alarms at the moment?

[gerry mcg]

my Van has been away getting its Timing belt changed and serviced over the last couple of days.
I put the Metatrak non starter on maintenance mode before it went in for the work to make sure the garage could work without messing with stuff..
ive just got the van back and I can't take the maintenance mode off the van... and it the tracker thinks it is at the garage - but it is in my drive.
its like the commands are not getting through to the non-starter...

(ive tried the app and web portal and both show the commends being sent, but the Metatrak unit is not responding.

I don't know if it is a Metatrak server issue or mu van that has an issue - but my strike back alarm is not working / responding to the fob (so is not arming) is there a blown fuse somewhere ?

it seems to be too much of a coincidence...

I'll call Vanbitz office tomorrow if it has not resolved itself.

 

[f6c]

Ash will be able to sort it.

 

[dosser]

my Van has been away getting its Timing belt changed and serviced over the last couple of days.
I put the Metatrak non starter on maintenance mode before it went in for the work to make sure the garage could work without messing with stuff..
ive just got the van back and I can't take the maintenance mode off the van... and it the tracker thinks it is at the garage - but it is in my drive.
its like the commands are not getting through to the non-starter...

(ive tried the app and web portal and both show the commends being sent, but the Metatrak unit is not responding.

I don't know if it is a Metatrak server issue or mu van that has an issue - but my strike back alarm is not working / responding to the fob (so is not arming) is there a blown fuse somewhere ?

it seems to be too much of a coincidence...

I'll call Vanbitz office tomorrow if it has not resolved itself.

Hi Gerry all looks well with mine just had a check of the app on my phone.

 

[Coastal Cruiser.]

Have you tried a system restart or if not give them a call

0330 220 0339

 

[gerry mcg]

Have you tried a system restart or if not give them a call

0330 220 0339

Yes, I've tried the system reset, but it is as if it is not receiving the request.
I'll call them tomorrow during office hours.
It seems odd that both the nonstarter and Strikeback have gone on the fritz at the same time. Immediately after garage work.

^{_{Subscribers  do not see these advertisements}}

 

[gerry mcg]

Hi Gerry all looks well with mine just had a check of the app on my phone.

Thanks for checking

 

[Coastal Cruiser.]

Yes, I've tried the system reset, but it is as if it is not receiving the request.
I'll call them tomorrow during office hours.
It seems odd that both the nonstarter and Strikeback have gone on the fritz at the same time. Immediately after garage work.

Does seem strange both have gone wobbly

Good luck.

 

[Phill D]

have they disturbed the power source to both. perhaps!

 

[eddie]

have they disturbed the power source to both. perhaps!

Separate

Give us a call to tomorrow and we'll work out what's happened

 

[gerry mcg]

Thanks Ash at VanBitz.
Problem solved. Blown fuse replaced
All working now.