Another Snipe 2 question (1 Viewer)

[Gilbs]

Does anyone else have problems with finding Astra 2 with a snipe 2 dish?

I wait for the blue GPS light to come on and then search for Astra 2 but the dish looks in completely the wrong direction and fails to locate Astra 2. The only way I seem to be able to make it work is to search for Astra 1 or Hotbird and when it has locked on I change it back to Astra 2 and more often than not it finds it and locks on.
Ultimately I can get it to work but I'm sure this can't be right.
Any advice would be very welcome.
Thanks

 

[Lenny HB]

Not uncommon to do what you describe when you change countries otherwise we don't have a problem. Hotbird is a lot stronger signal and position is close to Astra.
Try updating the firmware.

 

[Gilbs]

Thanks Lenny, haven't been out of England yet (waiting for the wife to retire before that happens). Will have a look at the firmware though.

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[NBGB]

Hi Gilbs.
Had the same problem during our Easter outing. Not sure how we managed to receive tv for the week, but we did after a number of attempts to get a lock on Astra 2. Since arriving home in a known receiving spot I could not get a tv picture. I could lock onto Hotbird and Turksat but not Astra 2. Pleased to report the firmware update for the Snipe 2 with the type C controller has cured the problem.

Nigel & Glynis Bailey.

 

[Allanm]

I put the latest firmware in our controller and then had problems finding Astra2. If I wait for the gps light to stay on then press ok, it won’t always find the satellite. If I wait about a minute after the gps light stays on, it generally finds Astra 2 straight away.
I regularly do channel searches which seems to speed up the locking on process too.

 

[irnbru]

I have no problems finding Astra 2 though when abroad it won’t find Astra 1 despite other vans with snipe 2 finding it, and yes we moved position and areas frequently.

As others have said , try updating your software.

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[StanandShirley]

Currently in Spain near Valencia finds Astra 2 no problem but still no programs

 

[irnbru]

Have you tried rescanning TV?

 

[Gilbs]

So I spoke to Avtex and they quickly told me I needed to upgrade and sent me the new software.
I have installed it today everything went according to plan but now it doesn't work at all, I get a "communication error" and I can't even raise the dish.
I have reinstalled the software and also run a direct cable to the dish to check if the cable was broken.
Spoken to Avtex again and they have asked me to send the controller back to them, I just thought I would see if anyone here has any other ideas before I pack it up and send it.
Thanks

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