Annual renewal notice in, been with them since 2014, and as usual phoned them to pay and just double check cover as last year I discovered my wife wasn't covered to be repatriated if things went wrong so increased to family cover.
Just off the phone to them though and the girl tells me that they have changed terms and we now would only be covered for breakdown if in Germany but not the rest of Europe unless we had a German residency address. I did say if they were sending the renewal letter to a Belfast address it was a fairly safe bet I did not live in Germany!
Since we are heading to Venice in 5 weeks we will be in quite a few countries other than Germany and since our Laika is 4.2 ton ADAC were one of the few who would cover us.
Has anybody else been told this or heard if this is correct or not. Did try to phone back to speak to someone else but as after 6 o clock their time so office seemed to be shut.
Just off the phone to them though and the girl tells me that they have changed terms and we now would only be covered for breakdown if in Germany but not the rest of Europe unless we had a German residency address. I did say if they were sending the renewal letter to a Belfast address it was a fairly safe bet I did not live in Germany!
Since we are heading to Venice in 5 weeks we will be in quite a few countries other than Germany and since our Laika is 4.2 ton ADAC were one of the few who would cover us.
Has anybody else been told this or heard if this is correct or not. Did try to phone back to speak to someone else but as after 6 o clock their time so office seemed to be shut.
