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Saga Motorhome Insurance

3.5/5, 3.5 from 14 reviews
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Recent Reviews

  1. treetops1
    R eplacement Windscreen
    5/5, 5 out of 5, reviewed Nov 30, 2018
    Administration:
    5.00/5,
    Only ever needed to claim once for a damaged windscreen in France .They were excellent ,as i was safe to get home they organized a replacement to be fitted two days after returning and the fitting was completed in an afternoon.Excellent response with just £50 excess and no increase on renewal.
    Claim Handling:
    5.00/5,
    Customer Loyalty at Renewal:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Would you use this company again?:
    Yes
  2. Stonemags76
    Rubbish customer service
    1/5, 1 out of 5, reviewed Nov 30, 2018
    Administration:
    1.00/5,
    Saga suspended our insurance when I was in Spain & asked a question about storage there. I explained I wasn’t going to do it if it was against the insurance, but they said because I had asked the question they couldn’t be sure I wouldn’t do it, so had to stop the insurance, I was left I. The lurch, and had to find another insurer whilst in Spain with site WiFi! Would never touch Saga with a barge pole since!
    Helpfullness and Attitude:
    1.00/5,
    Would you use this company again?:
    No
    3 members found this helpful.
  3. Rolyan
    A comedy of errors
    1/5, 1 out of 5, reviewed Mar 22, 2018
    Administration:
    1.00/5,
    Rather difficult to review in full, as they refused to quote me because:

    a) they couldn't initially find details of the very large, very well known, nationally recognised Cassoa Gold storage location. Even when they had the name of it, the website, the full address and finally the post code, they kept calling out random businesses in that area. "Is it Petes Pets"....no. "Is it Unit 5 Deliveries"....no. "Is it the mountain rescue and dogs home"....no. "Is it Toys are not us"....no (names of businesses changed to protect the innocent).

    b) when we eventually moved on, they then refused to quote me as I could not confirm that the Cassoa Gold staff walk around every single week and personally check all 400 vehicles. Amazingly, Cassoa Gold registration and a full time live on site security staff is not enough to get a quote.

    So, its 30 minutes of my life lost forever, trying to answer questions that not one other insurer has asked, to end up with no quotation.

    Would I ever consider using them. Absolutely not.
    Helpfullness and Attitude:
    1.00/5,
    Would you use this company again?:
    No
    One member found this helpful.

Item Details

  1. Motorhome insurance
    Saga Motorhome Insurance is designed for drivers aged 50 and over, with all of this included as standard with our Comprehensive policy:
    • Uninsured driver cover
    • Personal effects cover of up to £1,500
    • Vandalism cover
    • Cover in the European Union for an unlimited period.
    Saga's range of insurance products is designed specially for our customers and is unique to us. Saga Motorhome Insurance is provided by Acromas Insurance Company Limited who meets our high standards of quality and service.

    * In fact, 12% of customers who took out a new policy and chose to pay annually, paid this or even less between April and June 2017 . https://www.saga.co.uk/insurance/motorhome-insurance.aspx

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