Following on from my home insurance moan. ( now resolved , much cheaper) British Gas wish to increase my monthly gas and electric bill by £20, purely on forecasted usage. I am already £155 in credit. They do this every flipping year and then I have to go to the effort of contacting them to try to leave it where it is. I have a smart meter being fitted soon which will allow me to adjust payments if my usage does go up. Well they can jog on.