As a member of the caravan club , I received their flyer showing the Dover Dunkirk ferry deal via DFDS..... Car & caravan from £39 single trip. Motorhome from £ 29 single trip..... Thought ,,,,, I"ll have some of that .
Using the flyer as a guide on days and times for deal , input details for motorhome ( up to 7 metre , no trailer ) , return trip on caravan club site . Making sure that I choose the sailings with the £29 single fare.
Result = always £92 + ( mostly £102 for some reason ) ..... So nowhere near £58 return ,supposed deal price.
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Curiosity time ......... Put in same sailing/day/time but change to caravan & car ( less than 12 metre total ) ...... result is always £78 return.Never more never less. So always the published from £39 cost
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Now put in randomly chosen days throughout the range feb - july, but keep the times for lowest cost sailings ... Result always as shown above .
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Ok , Contact DFDS , result = they blame caravan club , but clearly also saying that they were aware of problems in the booking system and that the workaround was telephone book only with caravan club ????
OK ,contact caravan club by telephone , ref the booking cost results . They tried booking from their own system . Result = same figures I achieved .They then blame DFDS.
As at contact today , both parties still blaming the other ,,,,,,,, but adding blame to all of a sudden , include a quota system for motorhomes on sailings .Then further suggesting its complete coincidence that I get higher figures for MH than car/ caravan sailings ???
Both parties now also saying that the deal actually belongs to and is administered by the other party , so basically passing the buck. ???
Incompetence , duplicity , rip off Britain ?
Sorry folks , rant over .
Using the flyer as a guide on days and times for deal , input details for motorhome ( up to 7 metre , no trailer ) , return trip on caravan club site . Making sure that I choose the sailings with the £29 single fare.
Result = always £92 + ( mostly £102 for some reason ) ..... So nowhere near £58 return ,supposed deal price.
=======
Curiosity time ......... Put in same sailing/day/time but change to caravan & car ( less than 12 metre total ) ...... result is always £78 return.Never more never less. So always the published from £39 cost
=======
Now put in randomly chosen days throughout the range feb - july, but keep the times for lowest cost sailings ... Result always as shown above .
====
Ok , Contact DFDS , result = they blame caravan club , but clearly also saying that they were aware of problems in the booking system and that the workaround was telephone book only with caravan club ????
OK ,contact caravan club by telephone , ref the booking cost results . They tried booking from their own system . Result = same figures I achieved .They then blame DFDS.
As at contact today , both parties still blaming the other ,,,,,,,, but adding blame to all of a sudden , include a quota system for motorhomes on sailings .Then further suggesting its complete coincidence that I get higher figures for MH than car/ caravan sailings ???
Both parties now also saying that the deal actually belongs to and is administered by the other party , so basically passing the buck. ???
Incompetence , duplicity , rip off Britain ?
Sorry folks , rant over .