Advice please on our legal position?
Last month we bought a nice autosleeper Ravenna 10yrs old from a dealer. It came with a habitation check. All fine. Last Sunday we went away for our first week.
Yesterday morning we put the heater on -first time- for a 1/2 hr. A short while later our badly arthritic 15 yr old dog lost her footing and collapsed. First thoughts were her age so wife set off to site warden to find local vet. But when she got back, she too was ill and short of breath. I was short of breath as well but had put it down to emotion of saying goodbye to our pet.
Then we put 2 and2 together and realised we were all being gassed. Obviously we turned gas off opened windows and we all got outside, dog dizzy all morning but recovered eventually, wife terrible headache and nauseous all day ended up with trip to casualty 8 hours later where blood test confirmed we had been poisoned by CO but the blood levels now low enough to not need further treatment.
Today we ran a test with a newly purchased CO alarm. It went off within 3 mins indicating a level of over 300 ppm (I.e. Life threatening levels)
The gas check sheet says 32mb operating pressure, and passes for: operation of safety device, ventilation, flue type, flue spillage,flue termination, extended flue, and flue condition, and appliance safe to use. The report comes on a photocopied NCC gas check form but the dealer is not a member of NCC according to the NCC website.
My question is before we approach the dealer what LEGAL rights have we with them?
Any advice on (polite) ways to peruse this with the dealer please.
Dave
Last month we bought a nice autosleeper Ravenna 10yrs old from a dealer. It came with a habitation check. All fine. Last Sunday we went away for our first week.
Yesterday morning we put the heater on -first time- for a 1/2 hr. A short while later our badly arthritic 15 yr old dog lost her footing and collapsed. First thoughts were her age so wife set off to site warden to find local vet. But when she got back, she too was ill and short of breath. I was short of breath as well but had put it down to emotion of saying goodbye to our pet.
Then we put 2 and2 together and realised we were all being gassed. Obviously we turned gas off opened windows and we all got outside, dog dizzy all morning but recovered eventually, wife terrible headache and nauseous all day ended up with trip to casualty 8 hours later where blood test confirmed we had been poisoned by CO but the blood levels now low enough to not need further treatment.
Today we ran a test with a newly purchased CO alarm. It went off within 3 mins indicating a level of over 300 ppm (I.e. Life threatening levels)
The gas check sheet says 32mb operating pressure, and passes for: operation of safety device, ventilation, flue type, flue spillage,flue termination, extended flue, and flue condition, and appliance safe to use. The report comes on a photocopied NCC gas check form but the dealer is not a member of NCC according to the NCC website.
My question is before we approach the dealer what LEGAL rights have we with them?
- does the above prove that they knowingly faked/falsified a gas check?
- Should he be presenting reports on an NCC form?
- Can we expect compensation for nearly killing the three of us
- or simply that he gets the problem fixed?
Any advice on (polite) ways to peruse this with the dealer please.
Dave