DP+JAY
LIFE MEMBER
- Mar 17, 2010
- 2,533
- 14,782
- Funster No
- 10,674
- MH
- Laika 5009
- Exp
- since 2007, 25 years tuggin before that.
What do you think? What would you want to happen now?
We "upgraded" at Lincoln last year but couldn't collect the new to us van until October because they needed to do the services etc.
On the first trip away it became evident that there was water leaking out of the system & I traced this to a leaking boiler & a cracked Y connector. We contacted the dealer ( giving them exact details of what parts were needed including part numbers)& they agreed to do these & a couple of other minor niggles as soon as they could get the parts.
After what seamed like months they said they had the parts & booked it in for me to drive up there & stay overnight so they would have plenty of time to fit the parts. When I went to have it done they took it to the workshop & after a couple of hours they announced that they did not have the parts, ( company policy not to order parts until they see the vehicle) and that they would need it for longer(when they got the parts) as they wanted to do extra work as the water had damaged a section of wallboard & they would replace it.
Well, we thought , thats jolly decent & honest of them.
To cut a long story short they finally brought it back yesterday & we are devastated to find,
The water pump had been running (system drained) for at least 3hours, maybe days.
Inside one of the washroom cupboards were several screws & about 10 cover trims off connector blocks.
A screw which was either too long or screwed in to hard from the garage area has penetrated the washroom wall by about 4mm in a very obvious place.
The van is dirty inside & out with bits of sawdust everywhere.
The keys for the water filler are lost.
Despite being nearly full when they collected it , it iwas returned completly empty of fuel.
So, honestly, what do you think?
We "upgraded" at Lincoln last year but couldn't collect the new to us van until October because they needed to do the services etc.
On the first trip away it became evident that there was water leaking out of the system & I traced this to a leaking boiler & a cracked Y connector. We contacted the dealer ( giving them exact details of what parts were needed including part numbers)& they agreed to do these & a couple of other minor niggles as soon as they could get the parts.
After what seamed like months they said they had the parts & booked it in for me to drive up there & stay overnight so they would have plenty of time to fit the parts. When I went to have it done they took it to the workshop & after a couple of hours they announced that they did not have the parts, ( company policy not to order parts until they see the vehicle) and that they would need it for longer(when they got the parts) as they wanted to do extra work as the water had damaged a section of wallboard & they would replace it.
Well, we thought , thats jolly decent & honest of them.
To cut a long story short they finally brought it back yesterday & we are devastated to find,
The water pump had been running (system drained) for at least 3hours, maybe days.
Inside one of the washroom cupboards were several screws & about 10 cover trims off connector blocks.
A screw which was either too long or screwed in to hard from the garage area has penetrated the washroom wall by about 4mm in a very obvious place.
The van is dirty inside & out with bits of sawdust everywhere.
The keys for the water filler are lost.
Despite being nearly full when they collected it , it iwas returned completly empty of fuel.
So, honestly, what do you think?