Todd’s of Preston - Praise

Joined
Jul 4, 2017
Posts
969
Likes collected
2,831
Location
Newton Stewart, UK
Funster No
49,338
MH
Autotrail Imala 615
Exp
Since 2000
There are a lot of threads about bad dealer service, so here is one that’s different.

Yesterday, Todd’s returned our AT Imala which had been in for a repair for damp caused by a leaking window. They collected the van a week ago, saying the repair would take a week, spot on. Might not seem very unusual but it involved 2 x 400 miles return trips! Paul, the Service Manager, apologised for the van being dirty - the weather yesterday was awful! Also, said he had replaced a missing wheel trim, as he wasn’t sure if it had come off when he was driving. It hadn’t. It has been lying on a French road for about 3 years!

So,well done Todd’s and thank you.
 
Dealt with Todd’s when we lived in Lancashire buying both new and used ...they always go the extra mile
 
Had our last two vans of Todd’s brilliant service and the after sales service are second to none Paul and the staff are very helpful and friendly. Terry
 
Used Todd’s over the years for bits and bobs cracking place staff are spot on. Would recommend to anyone

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