The annual Virgin phone call

Jun 29, 2015
1,621
18,815
Southampton
Funster No
36,999
MH
caravan (for now)
Exp
on and off since 1984
Every year Virgin put the price up and I call to discuss it and get the price put down
This year they wanted to put it up by £3 a month. They are now doubling the speed (which I don't need) and the price is going down by £2 a month. Does anyone just pay without complaining?
 
Apr 9, 2018
2,812
14,748
Worcestershire
Funster No
53,271
MH
Burstner Harmony 745
Exp
March 2018
Depends. If it’s just a few pence then I just suck it up.
On car insurance I always Comparethemarket first and use that info to challenge the renewal The RAC refused to budge after a large increase so accepted the AAs much lower offer
 
Apr 12, 2012
574
2,759
N/E Lincs
Funster No
20,518
MH
Hiring this year
Exp
as above
This has reminded me I need to ring Virgin.My bill for broadband only has crept up to nearly £50.
BT were charging us for broadband as part of our phone bill. BT broadband is terrible in this area. It took a lot of sorting but management got it down to calls only.

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Sep 29, 2019
751
2,350
Funster No
64,846
MH
Hymer Exsis
Exp
20 years
I ring them. I left last year after they wanted £60 for a phone line and broadband.

They then offered just the broadband for £25 a month for 18 months then £50. It’s safe to say, I won’t be paying the £50.
 
Jul 13, 2020
278
947
Leicester
Funster No
72,995
MH
Autocruise Gleneagle
Exp
Motor home experience 1/8/2020. Life experience , too much.
Every year Virgin put the price up and I call to discuss it and get the price put down
This year they wanted to put it up by £3 a month. They are now doubling the speed (which I don't need) and the price is going down by £2 a month. Does anyone just pay without complaining?

No but had to be on the verge of leaving last year before someone rang me and we got it sorted
 
Feb 8, 2014
1,583
2,310
Sheffield
Funster No
30,022
MH
Eldis Majestic 115
Exp
Vans and tugs since mid 70's
BT BB was rubbish, went to Virgin BB - rubbish, last 2 years been with much put-down Talk talk - superb service, never missed a beat average 27mb/sec £31 a month including phone line and 24/7 free calls 01,02,03.

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Jan 28, 2008
7,262
10,052
walthamstow east london
Funster No
1,353
MH
renault burstner delphin
Exp
7 years campers before that
BT BB was rubbish, went to Virgin BB - rubbish, last 2 years been with much put-down Talk talk - superb service, never missed a beat average 27mb/sec £31 a month including phone line and 24/7 free calls 01,02,03.
i had aol and then talk talk for 20 years never had any problems with either
 

Mattyjwr

LIFE MEMBER
Aug 18, 2013
2,940
7,950
Beds
Funster No
27,578
MH
Panel van
Exp
Years
i had aol and then talk talk for 20 years never had any problems with either
I hated Talk Talk - it was the biggest bain of my life when we were customers. I had to upgrade my mum's account with Talk Talk to get broadband recently. TalkTalk remained an absolute pain to deal with during that process.
 

Mattyjwr

LIFE MEMBER
Aug 18, 2013
2,940
7,950
Beds
Funster No
27,578
MH
Panel van
Exp
Years
I am paying approx. £50 / month for Medium TV, Phone & around 100MBs broadband with one box. How does that compare to what you are paying?

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OP
The Ex-Gasman
Jun 29, 2015
1,621
18,815
Southampton
Funster No
36,999
MH
caravan (for now)
Exp
on and off since 1984
I'm now paying £35 for 100mb broadband phone line inclusive calls at weekends and SIM only unlimited calls txt and 5gb data. I don't use the home phone and I don't need 100mb broadband, 5gb data ony mobile means I can stream TV and Netflix when away
 
Jul 22, 2017
345
475
Taunton, Somerset
Funster No
49,581
MH
Van Conversion
Exp
Newbie
I'm paying Talktalk £19.95 month for fibre broadband, no calls because i use mobile. Any problems with Talktalk are rare but when they happen are sorted really quick. So no need to change for several years now.

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Jun 8, 2012
1,409
1,345
Reading
Funster No
21,386
MH
Riot Van Conversion
Exp
Since 2012
Every year Virgin put the price up and I call to discuss it and get the price put down
This year they wanted to put it up by £3 a month. They are now doubling the speed (which I don't need) and the price is going down by £2 a month. Does anyone just pay without complaining?
Nah. Virgin requires yearly phone calls for a decent price. Every year I ask them to drop the price by dropping the phone line, they offer a price significantly under broadband only price if I agree to keep the phone line. The phone line was strimmed through several years ago and hasn't worked since.
 
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