At the start of November I suddenly lost the ability to change gear (manual: 2002). "My" garage eventually diagnosed this as due to the gear cable sheath being attached to the gearbox with plastic ties, which had come disconnected. Instead of moving the gear selectors, moving the gear lever simply moved the outer sheath. They have manufactured a metal bracket and fastened the cable securely at a cost of just over £100,
13 months ago a different garage ("we specialise in Mercedes and have thirty years experience, with a reputation for high standards") did some work involving removing the engine and gearbox. Since then I'd only covered 2k miles. They now tell me that this was the authentic method for attaching the cable. It seems like BS to me and I told them that I'd had the vehicle for 13y and covered 50k miles with no previous difficulty.
However, to add to the complexity of the financial situation, the Mercedes garage has ceased trading and the premises has been taken over by a different company (with a remarkably similar name), who offer exactly the same services provided by the same staff. I know that they will not pay my costs, so I must just suck that up. BUT are they telling me the truth about the connection? Any knowledge of this gearbox gratefully received.
TIA - Gordon
13 months ago a different garage ("we specialise in Mercedes and have thirty years experience, with a reputation for high standards") did some work involving removing the engine and gearbox. Since then I'd only covered 2k miles. They now tell me that this was the authentic method for attaching the cable. It seems like BS to me and I told them that I'd had the vehicle for 13y and covered 50k miles with no previous difficulty.
However, to add to the complexity of the financial situation, the Mercedes garage has ceased trading and the premises has been taken over by a different company (with a remarkably similar name), who offer exactly the same services provided by the same staff. I know that they will not pay my costs, so I must just suck that up. BUT are they telling me the truth about the connection? Any knowledge of this gearbox gratefully received.
TIA - Gordon