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I refuse to sell SOGJust had a thought, I could ask eddievanbitz , which do you sell more of?
Ours has a little contact switch at the back of the place the cassette slides into. If yours has the same look for a small black switch with a metal bit sticking out from it. If you actuate the switch the fan should start. If it doesn't then you need to start fault finding. If the fan does work when you manually operate the switch then there may be some misalignment or the bit of plastic on the slide which actuates the switch is broken or bent.Like the title says, our roof vented sog has not worked a few times, but I can never get it to do it when I have meter available. I'm suspecting the switch but wondering how many have found it to be switches and how many fans?
Ours has a little contact switch at the back of the place the cassette slides into. If yours has the same look for a small black switch with a metal bit sticking out from it. If you actuate the switch the fan should start. If it doesn't then you need to start fault finding. If the fan does work when you manually operate the switch then there may be some misalignment or the bit of plastic on the slide which actuates the switch is broken or bent.