Having " bitten the bullet" and bought one of the above, I have found that the clear panel for the solar panel, is not exactly aligned, so the panel is not charging.
I contacted Protec and they immediately said "we will arrange collection at our expense and your convenience and modify your cover"
I was delighted and said I would make their excellent after sales service known to others.
We have arranged to have it done on our return from Spain.
Brilliant.
Mitch.
PS. I have no axe to grind, but as good service seems to be a vanishing thing nowadays, I am passing it on to anyone interested.
I contacted Protec and they immediately said "we will arrange collection at our expense and your convenience and modify your cover"
I was delighted and said I would make their excellent after sales service known to others.
We have arranged to have it done on our return from Spain.
Brilliant.
Mitch.
PS. I have no axe to grind, but as good service seems to be a vanishing thing nowadays, I am passing it on to anyone interested.