Paying for Motorhome parking using RingGo

EzeeRider

EzeeRider

Free Member
Joined
Sep 12, 2007
Posts
377
Likes collected
515
Funster No
275
MH
C Class
Exp
Since 2001
Any one else had a problem paying for parking using the App RingGo, I couldn't get it to pay for two bays using the same registration, neither would it accept the vehicle being defined as a motorhome or HGV (over 3.5 tons) even though motorhome and HGV parking was allowed. How do you pay for two bays with the App?
ezee
 
As far as I am aware, RingGo (like machines) has rates for each car park. It would appear that the system hasn't been correctly configured for teh car park in question. You need to contact the car park owner.
 
I picked up a parking fine for not paying for two bays and have challenged this because of the problems encountered and also suggested they create motorhome dedicated parking bays with an appropiate tariff. I was wondering if anyone else had encountered the same problems. The App's FAQ does say you can pay for two bays but not how for the same vehicle.
ezee
 
I have asked Ringo if they can modify the App to allow for 2 bays for one vehicle as at one of our favoured daytime parking spots we take up 2 bays. I havent received a reply yet. What we do is pay for one cash and one Ringo. I think the App is limited to one bay per vehicle to stop people inadvertantly paying twice for the same session.
 
I've successfully done so before. However, it was set up as a second car park in Ringo, so you entered a different location number and all the prices were double. I bet this was a one off and lots of operators haven't bothered. It was a few years ago just as they were coming onto the market.

If I came across this now, I'd buy a ticket for my car as well and leave a covering note on the windscreen with the reg of the car. Even if they fined you, if the tariff displayed allowed it, I'm sure the adjudicator would laugh the penalty charge away.

Subscribers  do not see these advertisements

 
What's wrong with cash?
 
chaser said:
What's wrong with cash?
Click to expand...

It is exceptionally inconvenient. Particularly for car parks, where they want about 56kg of exact loose change to pay £12.60 in coins with no notes accepted.

Most people don't carry cash these days, any more than they carry a cheque book, or heads of cattle or whatever people used to use as currency in the distant past.
 
cmcardle75 said:
It is exceptionally inconvenient. Particularly for car parks, where they want about 56kg of exact loose change to pay £12.60 in coins with no notes accepted.

Most people don't carry cash these days, any more than they carry a cheque book, or heads of cattle or whatever people used to use as currency in the distant past.
Click to expand...
Well l do and nothing else if possible, and if someone wanted £12.60 to park a motor I wouldn't be useing anything.
 
As a matter of fact, what is Ringo?
Never heard of it before outside of the Beatles and cowboy movies.
 
chaser said:
As a matter of fact, what is Ringo?
Never heard of it before outside of the Beatles and cowboy movies.
Click to expand...

It is a phone app that lets you pay for parking at participating car parks. A bit fiddly, especially the first time, but you can do the paying as you walk away, as you don't have to return to the vehicle with a ticket after paying and can often extend remotely if you haven't bought enough.

Subscribers  do not see these advertisements

 
cmcardle75 said:
It is exceptionally inconvenient. Particularly for car parks, where they want about 56kg of exact loose change to pay £12.60 in coins with no notes accepted.

Most people don't carry cash these days, any more than they carry a cheque book, or heads of cattle or whatever people used to use as currency in the distant past.
Click to expand...
Windsor coach park was cash only in £1 coins nothing else. They have an armoured change machine in the centre which is locked & shuttered at 7pm.You have to pay the same way in the overflow car park where they allow overnight with MH.s
Always amazed me all these coaches , 00's a day all paying up to 30 or 40 quid in pound coins.
 
chaser said:
What's wrong with cash?
Click to expand...
I haven't paid in cash since the COVID outbreak and I certainly haven't carried coins which is what most of these machines require although some accept cards
ezee
 
Machines in uttoxeter are £2 for three hours, a two pound coin doesn't take a lot of carrying (y) :giggle:
 
It was £2.50 for a bay for two hours in this car park and 3 times that for an HGV. The COVID virus can last 72 hours on coins and plastic.
ezee

Subscribers  do not see these advertisements

 
chaser said:
Machines in uttoxeter are £2 for three hours, a two pound coin doesn't take a lot of carrying (y) :giggle:
Click to expand...

Yes it does. Where do you get a £2 coin from? Cash machines don't stock them. You have to park somewhere. How? You have no money for a ticket. Then you have to find a cash machine. Then you get £20 out. Then you have to find a shop and buy something you don't want to get some change. Which still doesn't get you the exact sequence of coins you need. So you go back into the shop, already annoyed at you for buying a Mars bar with a £20 note, just to return to buy a back of Polos with the £10 note that just gave you to get enough coins. Then you have to ask for £1 coins, as the machine doesn't take £2 coins.

That is the modern experience of cash. I'd tap a debit card or use an app any day of the week over that!
 
That is if there is even a nearby shop!.
ezee
 
cmcardle75 said:
It is a phone app that lets you pay for parking at participating car parks. A bit fiddly, especially the first time, but you can do the paying as you walk away, as you don't have to return to the vehicle with a ticket after paying and can often extend remotely if you haven't bought enough.
Click to expand...
UK or universal? BUSBY.
 
cmcardle75 said:
Yes it does. Where do you get a £2 coin from? Cash machines don't stock them. You have to park somewhere. How? You have no money for a ticket. Then you have to find a cash machine. Then you get £20 out. Then you have to find a shop and buy something you don't want to get some change. Which still doesn't get you the exact sequence of coins you need. So you go back into the shop, already annoyed at you for buying a Mars bar with a £20 note, just to return to buy a back of Polos with the £10 note that just gave you to get enough coins. Then you have to ask for £1 coins, as the machine doesn't take £2 coins.

That is the modern experience of cash. I'd tap a debit card or use an app any day of the week over that!
Click to expand...
Cannot remember the last time i parked in a car park in the uk..BUSBY.

Subscribers  do not see these advertisements

 
busby said:
UK or universal? BUSBY.
Click to expand...

I think Ringgo is UK only, but not sure. There's plenty of apps out there, some of which might be international. The plethora of apps is annoying, as they each require setting up. However, a new one I tried last weekend was way less annoying than most. It took payment from Google Pay, which was already set up and only needed the registration and the time required. From cold, including downloading the app, I'd paid in less than a minute, which is pretty good.
 
I havnt tried to pay for two bays but just putting our registration in when we were at Whitby Abbey.
It came up with a Renault truck and tried to charge us per weight. The car park man checking tickets said he was payed by Scarbourgh council to check tickets and I should contact Ringo for a refund.
I phoned Ringo when I got home to be told the registration for motorhome must be wrong and I had to send a copy of the V5 to prove my case. We were about to leave for two months in Australia so I left it.
 
It would appear that RingGo suffers from the same problem that many commercial software packages have. They are designed to cope with only the common, easy (= cheap) features of the application concerned. If you want anything out of the ordinary, even where (as in the cases quoted) the rules allow it, the software won't cope.
The answer is obviously to carry some cash (in the vehicle or on the person). Whilst many of us have ceased to use cash frequently over the past year it is hardly something which is a hardship compared to having to deal with an inadequately designed software package.
 
I am not so sure it was a software problem Graham. You can pretty much define any type of vehicle in the RingGo App including a vehicle with a trailer. In this case I don't think the parameters were set up to deal with the type of vehicles allowed in the car park, council teething problems perhaps. In normal circumstances I would have had some coins or at least attempted to acquire some.
ezee

Subscribers  do not see these advertisements

 
We are about to go on holiday to Scotland :Grin:this is after not being away at all since getting back home from Spain in mid-February last year. We are planning on using some of the Forest sites so in preparation hubby has been in touch to ask which ones are pay ones so that we can check if they are the ones we will be using on our route and ensure we have coins of the correct denominations with us to pay for them.

As for carrying cash, it's always a good idea to have some coins in a vehicle in case you need it, its not as if you have to carry it around with you all the time so it being 'heavy' doesn't matter.
 
EzeeRider said:
I am not so sure it was a software problem Graham. You can pretty much define any type of vehicle in the RingGo App including a vehicle with a trailer. In this case I don't think the parameters were set up to deal with the type of vehicles allowed in the car park, council teething problems perhaps. In normal circumstances I would have had some coins or at least attempted to acquire some.
ezee
Click to expand...
I suggested a configuration problem in my first response on this thread.
I wouldn't blame "council" teething problems. The company installer should have ensured that the configuration of the app for that car park met the regulations for that car park - just as the installers of the software for physical parking machines do.
The fact that the company obviously didn't do that, coupled with the comment by bigwood about Whitby Abbey, prompted me to think that perhaps it is a software deficiency rather than simply a parameter problem.
 
busby said:
UK or universal? BUSBY.
Click to expand...
uk. Te spais wo't pay 1,5€ all day so they are hardly likely to use a card:giggle:
cmcardle75 said:
From cold, including downloading the app, I'd paid in less than a minute,
Click to expand...
That assumes you have data?
Lenny HB said:
Me too would rather park outside the town and walk for ½hour on principle. Hate UK rip off parking prices.
Click to expand...
I'd just park outside town & not go in. :LOL:I was brought up you park otside where you want to buy not 3 fields away. I'd rather not buy than walk anywhere.
 
We normally use the buses to get into most places but on that occasion there was an event on at the Abbey in the evening. Thinking it would be nice to not have to walk down for the bus or at worst mis the last bus we decide to park at the abbey.
The strange thing with Whitby is that it comes under the North Yorkshire National Park for most things but the car park is managed by Scarbourgh council with Ringo ticket machines. If Scarbourgh council have a man checking the car park why couldnt they run the car park.
Ryedale Council look after the car park in Helmsley. The guy that checks the tickets sticks to the rules as to were to park but is pleasant to talk to. We had a free stay there because there was a glitch with the machine. The car park man parked by the machine and told any one trying to pay it was free.

Subscribers  do not see these advertisements

 

Join us or log in to post a reply.

To join in you must be a member of MotorhomeFun

Join MotorhomeFun

Join us, it quick and easy!

Join us

Log in

Already a member? Log in here.

Latest journal entries

Back
Top