Gaslow, advice please.

Joined
Jun 26, 2018
Posts
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Location
North West
Funster No
54,605
MH
Florium Wincester
Exp
Europe & USA since April '21
Hi all, new MH, fitted with twin tanks. Have a look at the photos please. Are the tanks full or empty, because we have no gas.

Second question, i went to service station to fill up and it only took 78p worth of gas.

Do i need to turn the black handle to fill, after switching off at both tanks. To be honest I'm a bit confused. Gaslow instructions don't show how the black handle works.

Many thanks
Dave.
 

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Tanks are full. Have you checked (a) the yellow knows are open (unscrewed) and (b) the control taps inside the vehicle that distribute gas to fridge, cooker, heating etc are also open. Might be that these are all closed. It also takes a few minutes for gas to get to the appliances
 
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Both are full.
Only the yellow knobbed (outlet) valve on each cylinder needs to be closed when filling up. There are no manual valves on the 'fill' side, only internal non-return valves that cannot be accessed and don't need to be accessed by the user.

As Kups said, each gas item in the m/h will have its own user-accessible isolating valve. They are normally together on a multipoint manifold. They should be mentioned in your owners manual.
 
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Thanks for the quick replies. Was working fine then just stopped. Both yellow valves open. Three internal control knob all on. But no gas.
 
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There could may be a button to press on each pipe its a non return valve i think. There is on mine. Also is there a impact/crash protector and is that in the set position.

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If you have a shifter I would turn off the bottle valves, nip off the outlets of of each bottle. Turn the bottles valves on momentarily to make sure there is definitely gas in them. If there is, reconnect both hoses back on to the bottles and check if gas is reaching the hob inside. Sometimes these valves can be a bit airlocky.

If you still aren't getting gas I'd probably be tempted to say you have a faulty regulator or changeover valve. You can check the changeover valve by connecting one of the bottle outlets directly to the regulator (bypassing the changeover valve) If you get gas doing that then the changeover valve is faulty.

I'm not familiar with the crash sensors so can't comment on that being the cause.
 
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Many thanks, checked all connections and knob, all seem ok, crash protection in correct position. Checked instructions. Been using gas for last three weeks, so can only think the tanks are empty, but showing full. Will attempt filling tomorrow.
 
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Fill with yellow knobbed valves closed.
Also worth giving Gaslow a phone call at Loughborough, they're very helpful.
 
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Second question, i went to service station to fill up and it only took 78p worth of gas.
When that happened to me (just the once) the garage's tank was almost out of gas and had insufficient pressure to fill my on-board cylinders..
 
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When that happened to me (just the once) the garage's tank was almost out of gas and had insufficient pressure to fill my on-board cylinders..
Sounds right

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Although nothing is fool-proof, Gaslow seem well designed inasmuch nothing needs doing other than opening the knobs on top of the bottles. I always leave one closed until the other bottle is empty. Giving plenty of time to get a fill up. In practice, to fill up, you need do nothing to the tanks.
Eliminating the tanks you are left with the regulator.
 
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Just had the same problem.Do you have a crash sensor/regulator if so just press and hold the re set button for about 10 secs use a pen and press it right in.
 
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Don’t think a gummed up regulator will stop you filling the bottles. Will lead to no gas outlet not gas inlet. Unless not reading the gauges right ?

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If it's a Burstner they have a 12V switch inside the van that also isolates the gas.
That's an unusual looking bulkhead regulator. Try pressing the red buttons on the regulator in case they stop the flow ?
 
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I lost gas supply for no reason, On my regulator there is a button , I think it’s either a under or over pressure or crash sensor, I pushed the button in & working again

it’s the yellow button

5C464E4E-BF7B-4987-AE4C-2939D8E86AAF.jpeg
 
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You should have a key for the yellow centre reset button on the regulator, with gas on press it in and turn slightly clockwise and hold for 10 seconds this resets the regulator.
Good luck.
 
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The very best of luck topping up with gas, as lpg is in short supply right now due to refinery maintenance again. It's causing chaos

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You should have a key for the yellow centre reset button on the regulator, with gas on press it in and turn slightly clockwise and hold for 10 seconds this resets the regulator.
Good luck.
Mine just pressed in & stayed in , similar to upso & Opso buttons on lpg tanks fitted to domestic houses

upso = under pressure shut off
opso = over pressure shut off
 
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Thanks very much to all for your advice and possible solutions. It's great to have such experience and knowledge when needed. For your info it's only 9 months old and fitted to a Florium Wincester. If i get no joy refilling tomorrow, I'll ring gaslow.
 
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Hi all, new MH, fitted with twin tanks. Have a look at the photos please. Are the tanks full or empty, because we have no gas.

Second question, i went to service station to fill up and it only took 78p worth of gas.

Do i need to turn the black handle to fill, after switching off at both tanks. To be honest I'm a bit confused. Gaslow instructions don't show how the black handle works.

Many thanks
Dave.
Instructions for regulator .
 

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BillyKontiki , I must have been lucky when I managed to press the yellow reset button & it stayed in , thanks for posting the instructions, if it ever happens again & it doesn’t reset with a push I’ll know to add some right turn to the push , maybe I had some right turn & didn’t realise I was doing it

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Following on from my earlier post re the regulator "gumming-up" .. I have just noticed your photo of the regulator which is not the type which normally suffer this problem. Your reg is well above the cylinders and fitted with S/S tails making this an unlikely problem.

It therefore looks like it is the yellow button that requires resetting.
 
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Success this morning, went to garage and filled up. Tanks were empty. Probably confused when it only took 78p last time, so can only think that station had either low gas pressure or faulty pump. This mornings cuppa never tasted so good!!
 
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Success this morning, went to garage and filled up. Tanks were empty. Probably confused when it only took 78p last time, so can only think that station had either low gas pressure or faulty pump. This mornings cuppa never tasted so good!!
That’s the main thing you got sorted 😃😃
 
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I've recently put a Gaslow 11Kg tank in my van. The other spare tank is a 6Kg Calor cylinder.
When I first went to the garage to fill the Gaslow it only took about 70p. I then tried the other lpg pump and it took about £1.20 and indicated mid yellow on the tank gauge.
Not having any experience of these systems I still thought that can't be a correct reading so I filled again at another garage. It took another £8 or so and now indicates near the top of the green segment on the gauge.
I'll be using the gas on hols and will do another fill and see how that goes. All another experience😀.
 
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The new Gaslow bottles need to have the yellow valve fully open for it to work properly. Gaslow told me that.
 
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