Eurotunnel, excellent result (1 Viewer)

May 30, 2019
700
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Aberdeen, UK
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61,293
MH
Adria Twin Supreme
Exp
Since 2018
At the start of March last year I booked a trip on Eurotunnel to leave end March 2020. Due to lockdown had to change to September but again postponed it do to increase in Covid. The latest I could extended it to was late Feb this year, end of this week in fact, guess what!

Just off the phone to Eurotunnel, very nice lady confirmed that I could only extend up to a year from initial booking so under their terms my booking would expire but she then surprised me by offering a voucher for the fare which has to be used within 12 months To book a trip meaning I can choose to travel any time up to Feb 2023. Then she said they would refund the £40 fare for our dog.

What a result, totally unexpected. Well done Eurotunnel.
 

denisejoe

LIFE MEMBER
Aug 6, 2014
5,565
11,647
Warden isle of sheppy
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32,702
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A Class
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Since 2004
We had a voucher running out mid February so used it to book a trip for September. Just hope we can use it as when I booked the trip was told that it wouldn't be extended beyond February 2021 if we were unable to travel.

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