ManTheVan
LIFE MEMBER
Just to warning to any funsters who have a Chase account, I was the victim of an extremely plausible scam attempt today. Chase were exceptionally brilliant dealing with it, but I thought it worth sharing in case the scammers try it on with anyone else.
I had a call on my mobile from 0800 347 3331 from someone called Lewis Nembers who claimed to be from the Chase Bank fraud prevention team. He asked me if I had authorised payments to Amazon for £350 and to Argos for £1305. I said no. He asked if I’d shared my details with someone in Aberdeen, as the account was being accessed online from there. I said no. He asked if I had just made a payment of £77 to a firm called Powerleague Fives Ltd. I said no. He then told me that a request for authorisation for this payment would appear in the Chase app. It duly appeared. He asked me to double check and, if I hadn’t made the payment, to click on the “Decline payment” button, then freeze the card. This was to gain my trust.
He then said he’d need to take me through security and asked me for the current balance. I got suspicious and said I’d call Chase myself. He said that would be fine and gave me a reference number. He also said that there was currently a 40 minute wait and that I was welcome to call back but that fraudulent payments might be made in the mean time which they could not guarantee to refund. I continued the call.
He then transferred me to his “manager”, who gave his name as Nathaniel Clyne (I asked him to spell it). He told me that a scheduled payment of £9,250 was set up to leave my account at 4pm. They were u able to stop scheduled payments, but if a duplicate transaction were to be scheduled, then the payment would be stopped by the system. Smelling a very rotten rat by now, I refused. It was 1535 by now. I said I would call Chase myself. He said that would be fine. Please would I use the reference number previously given, but the wait time was now 50 mins and the payment would likely be taken before it was answered. I said that would be fine. (I knew there was only a double-digit sum in the account anyway).
Having called Chase, they confirmed that it was an extremely elaborate scam. The scrotes had obviously got hold of my card number and tried to push through a 3DS payment which they knew would come through on the app for authorisation, which, by advising me to decline, they figured would encourage me to trust them.
I’m very tech savvy and no mug, but was very nearly taken in by their ploy. Please do watch out, folks, if you get the same call. Chase confirmed that they will always send a message through the app with the caller’s name and asking if it is convenient to call. They never use the same number to call from. They never ask for any compromising details. Chase issued me a new account immediately and blocked all activity on the previous. Magic response.
Stay safe folks.
I had a call on my mobile from 0800 347 3331 from someone called Lewis Nembers who claimed to be from the Chase Bank fraud prevention team. He asked me if I had authorised payments to Amazon for £350 and to Argos for £1305. I said no. He asked if I’d shared my details with someone in Aberdeen, as the account was being accessed online from there. I said no. He asked if I had just made a payment of £77 to a firm called Powerleague Fives Ltd. I said no. He then told me that a request for authorisation for this payment would appear in the Chase app. It duly appeared. He asked me to double check and, if I hadn’t made the payment, to click on the “Decline payment” button, then freeze the card. This was to gain my trust.
He then said he’d need to take me through security and asked me for the current balance. I got suspicious and said I’d call Chase myself. He said that would be fine and gave me a reference number. He also said that there was currently a 40 minute wait and that I was welcome to call back but that fraudulent payments might be made in the mean time which they could not guarantee to refund. I continued the call.
He then transferred me to his “manager”, who gave his name as Nathaniel Clyne (I asked him to spell it). He told me that a scheduled payment of £9,250 was set up to leave my account at 4pm. They were u able to stop scheduled payments, but if a duplicate transaction were to be scheduled, then the payment would be stopped by the system. Smelling a very rotten rat by now, I refused. It was 1535 by now. I said I would call Chase myself. He said that would be fine. Please would I use the reference number previously given, but the wait time was now 50 mins and the payment would likely be taken before it was answered. I said that would be fine. (I knew there was only a double-digit sum in the account anyway).
Having called Chase, they confirmed that it was an extremely elaborate scam. The scrotes had obviously got hold of my card number and tried to push through a 3DS payment which they knew would come through on the app for authorisation, which, by advising me to decline, they figured would encourage me to trust them.
I’m very tech savvy and no mug, but was very nearly taken in by their ploy. Please do watch out, folks, if you get the same call. Chase confirmed that they will always send a message through the app with the caller’s name and asking if it is convenient to call. They never use the same number to call from. They never ask for any compromising details. Chase issued me a new account immediately and blocked all activity on the previous. Magic response.
Stay safe folks.
