Cant disable immobiliser. Metatrak. (1 Viewer)

Tezza35

Free Member
Aug 18, 2012
10
9
Weymouth
Funster No
22,450
MH
Van conversion
Exp
3 years
Have tried everything for the last 5 hours but everytime i send wireless engine start unblock .nothing happens and it stays red on the status page.Anybody got any ideas please?
 
Feb 27, 2017
28
16
Oxford, UK
Funster No
47,518
MH
A/S Bourton
Exp
Three years and still learning
Had this once due to website and van status being out of sync. Do you have mobile signal and can you see the message log? If so, send a start block. Wait a minute after you see it in the log then send an unblock. Worked for me. Vanbitz can also supply an override button for emergency use.
 
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Tezza35

Free Member
Aug 18, 2012
10
9
Weymouth
Funster No
22,450
MH
Van conversion
Exp
3 years
Will try that now

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Tezza35

Free Member
Aug 18, 2012
10
9
Weymouth
Funster No
22,450
MH
Van conversion
Exp
3 years
Yes i have good signal in the van and its parked where it is always parked so i dont think its a signal thing. all the other commands seem to work. i though i would try doing it from the website instead of the app , which is where im at now but hasnt made difference so not an app problem,grrrrrr pulling my hair out now lol
 
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Tezza35

Free Member
Aug 18, 2012
10
9
Weymouth
Funster No
22,450
MH
Van conversion
Exp
3 years
Thanks for the input oxoaps , tried that but didnt work .
 
Feb 27, 2017
28
16
Oxford, UK
Funster No
47,518
MH
A/S Bourton
Exp
Three years and still learning
OK. Must be something else - hopefully Vanbitz will have the answer later today.

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Camdoon

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Sep 22, 2012
1,531
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2012
Lateral thinking; have you changed your van clock to GMT yet? It may think times are different and becoming confused.
 
Jul 29, 2013
9,048
18,083
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
Why don’t you give Vanbitz a call?(y)

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emo

Free Member
Oct 28, 2015
218
89
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Bursner lyseo
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Since2015
Have tried everything for the last 5 hours but everytime i send wireless engine start unblock .nothing happens and it stays red on the status page.Anybody got any ideas please?
Ditto After reading this we have checked ours Engine will not start.
 

emo

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Oct 28, 2015
218
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Have phoned Metatrak They are closed !!
Now phoned Vanbitz Have left a message awaiting a call back

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Tezza35

Free Member
Aug 18, 2012
10
9
Weymouth
Funster No
22,450
MH
Van conversion
Exp
3 years
Vanbitz read this thread and rang me first thing in the morning. Explained all and got MetaTrak to call . Immobiliser sorted for now and waiting on an id tag . Service beyond the call of duty both from vanbitz and MetaTrak . Thank you .
 

two

Aug 4, 2011
4,901
4,560
West Midlands
Funster No
17,624
MH
A-Class Fiat
What bothers me is that there is a 'back door'.
You can be sure that thieves will know all about it.
 
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Deleted member 29692

Deleted User
What bothers me is that there is a 'back door'.
You can be sure that thieves will know all about it.

Having a way of allowing remote access is not a "back door" especially if information (phone number, user ID etc) has to be provided by the user in order to permit said access.

It's the way technical support works wherever possible. Think of computer software like TeamViewer. Does that constitute a "back door" on machines it's installed on?
 

emo

Free Member
Oct 28, 2015
218
89
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39,851
MH
Bursner lyseo
Exp
Since2015
Eddie at Vanbitz also saw my message,he pm d me and very kindly offered to go into the office to get a code.As we were parked safely in our driveway we told him it can wait till Monday I am sure all will be sorted then
Yes a blipper Id tag sounds great
 

Camdoon

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Sep 22, 2012
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Having a way of allowing remote access is not a "back door" especially if information (phone number, user ID etc) has to be provided by the user in order to permit said access.

It's the way technical support works wherever possible. Think of computer software like TeamViewer. Does that constitute a "back door" on machines it's installed on?
Yes

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D

Deleted member 29692

Deleted User

Industry standard software used by millions of people around the world every day.

Microsoft even have their own version as part of Windows.

You think that's a back door?

I'm assuming you don't understand it at all or have the first clue how it works?
 

Camdoon

LIFE MEMBER
Sep 22, 2012
1,531
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UK
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Industry standard software used by millions of people around the world every day.

Microsoft even have their own version as part of Windows.

You think that's a back door?

I'm assuming you don't understand it at all or have the first clue how it works?
I assure you I do know how to quantify the risks for information systems.

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