Broken Thule awning !!!!

Minnie · Dec 9, 2021

We have managed to modify the end of what I believe is a Thule awning ( no name on it and not yet used it )

Oh
Had a fair quote of around £1000 to replace and fit , has anyone had anything like this repaired ? We are assuming the winding mechanism is damaged and in view of that is not able to be repaired.
Any advice would be greatly appreciated

RM_Marine · Dec 9, 2021

Does it wind out at all

TheBig1 · Dec 9, 2021

All the parts are available if you are prepared to repair and paint the damage to the box. The endcap and gearbox are easy repairs

Minnie · Dec 9, 2021

RM_Marine said:
Does it wind out at all

We are too scared to try at the moment as we are in France making our way back home and worried we wouldn’t be able to get it back in !

Minnie · Dec 9, 2021

TheBig1 said:
All the parts are available if you are prepared to repair and paint the damage to the box. The endcap and gearbox are easy repairs

Is that something that an amateur could do ? and I guess parts are ordered direct from a Thule stockist

DavidG58 · Dec 9, 2021

If it was my damage I would be pleased to get away with £1000

get it swapped

DuxDeluxe · Dec 9, 2021

DavidG58 said:
If it was my damage I would be pleased to get away with £1000 get it swapped

Cost me £700 for a new canvas…. Big awning though

DuxDeluxe · Dec 9, 2021

Minnie said:
Is that something that an amateur could do ? and I guess parts are ordered direct from a Thule stockist

Try giving Rose Awnings in Poole a call. I appreciate that they are a distance away but they are very helpful

DavidG58 · Dec 9, 2021

We drive down to Poole to use Rose Awnings who give us excellent service on our Thule awning

John or his son Dan will give you good honest old fashioned advice

Fitted Caravan Awnings Specialists | Rose Awnings

Discover the finest in caravan comfort with Rose Awnings – your specialists in custom-fitted awning solutions. Enhance your outdoor experience today.

www.roseawnings.co.uk

Minnie · Dec 9, 2021

DuxDeluxe said:
Try giving Rose Awnings in Poole a call. I appreciate that they are a distance away but they are very helpful

Many thanks for that info I will call them !

Minnie · Dec 9, 2021

DavidG58 said:
We drive down the Poole to use Rose Awnings who give us excellent service on our Thule awning

John or his son Dan will give you good honest old fashioned advice

Fitted Caravan Awnings Specialists | Rose Awnings

Discover the finest in caravan comfort with Rose Awnings – your specialists in custom-fitted awning solutions. Enhance your outdoor experience today.

www.roseawnings.co.uk

Thanks definitely will call them tomorrow!

Minnie · Dec 9, 2021

DavidG58 said:
If it was my damage I would be pleased to get away with £1000 get it swapped

It sounded like we were peeling the roof off when it happened so we are very very happy it’s the awning !!

DuxDeluxe · Dec 9, 2021

DavidG58 said:
We drive down to Poole to use Rose Awnings who give us excellent service on our Thule awning

John or his son Dan will give you good honest old fashioned advice

Fitted Caravan Awnings Specialists | Rose Awnings

Discover the finest in caravan comfort with Rose Awnings – your specialists in custom-fitted awning solutions. Enhance your outdoor experience today.

www.roseawnings.co.uk

Yes, they were very good with my damaged awning. Very helpful

TinaLes · Dec 9, 2021

Ouch! what was it? A low bridge or Gantry?
Have you looed at Rose Awnings website?
If you now the Part Number/Model of your awning, you may be able to find the parts needed.(see below link)
Good Luck.
LES

Thule Omnistor 4900 Awning Spare Parts | Rose Awning

Thule awning spare parts has a comprehensive selection of parts available for the Thule Omnistor 4900 Awning.

www.roseawnings.co.uk

TinaLes · Dec 9, 2021

Great minds eh SpeedyDux@DavidG58 beat me to it as I was typing.

LES
PS: we had a new awning fitted to our new van 4 years ago,(£1190 fitted) only used it a few times, and when we did we were too concerned to leave it out overnight in case the wind picked up.
Would we have another? Err No, I dont think so, it weighs in at 55 KG's, hardy use it, so like many others we would now opt for a pop up tent, plenty of space with rear garage van.

Me Again.

Minnie · Dec 9, 2021

TinaL said:
Ouch! what was it? A low bridge or Gantry?
Have you looed at Rose Awnings website?
If you now the Part Number/Model of your awning, you may be able to find the parts needed.(see below link)
Good Luck.
LES

Thule Omnistor 4900 Awning Spare Parts | Rose Awning

Thule awning spare parts has a comprehensive selection of parts available for the Thule Omnistor 4900 Awning.

www.roseawnings.co.uk

It was an overhanging house balcony down a very narrow street in a french village. Someone had put a small metal barrier around a newly concreted post which made it even narrower we managed to nearly make it but had to swing slightly left to avoid hitting the barrier and it caused the back end to go right.
It was impossible to reverse
We were following a small aire sign that sent us down the street.
I have left a review about it on park 4 night !!!
I will follow up with Rose awnings
Thankyou so much for the link.

Beltie · Dec 9, 2021

You could also try Hillview Awnings who are also in Dorset and are also very helpful.

Minnie · Dec 9, 2021

Beltie said:
You could also try Hillview Awnings who are also in Dorset and are also very helpful.

What is attraction for awning specialists in Dorset

Need someone to start up in sunny Lancashire , save us the long trip !
I’ll check them out a well , Thankyou

TheBig1 · Dec 9, 2021

OMNISTOR/THULE MOTORHOME AWNING LH/RH ENDCAP LEADRAILS BLACK 4900 SERIES 2012 ON | eBay

(USUALLY FOUND ON THE END OR INSIDE AWNING). TO FIT 4900 SERIES 2012 ONWARDS. COLOUR: ANTRACITE BLACK.

www.ebay.co.uk

for end caps

OMNISTOR/THULE WIND OUT AWNING GEARBOX FOR 4900 INC LEFT HAND END PLATE ASSEMBLY | eBay

OMNISTOR / THULE WIND OUT AWNING GEARBOX ASSEMBLY. FITS 4900 AWNINGS. INCLUDING LEFT HAND END PLATE ASSEMBLY. Why buy from us?.

www.ebay.co.uk

gearbox

Just examples, make sure you order for the right model. Fitting is as easy as taking a few screws out, sliding off the broken parts and reverse the process

There are how to videos about

TheBig1 · Dec 9, 2021

as an example

Gellyneck · Dec 10, 2021

If you are doing a DIY repair I would also check that the awning mountings have not been disturbed as this COULD result in a leak into the wall.

MisterB · Dec 10, 2021

Minnie said:
It was an overhanging house balcony down a very narrow street in a french village. Someone had put a small metal barrier around a newly concreted post which made it even narrower.

I would also consider writing to the local Marie, it may be that the additional barrier was installed incorrectly and reduced the road width unlawfully. If you're still in the area it might be worth taking a few measurements and photos?

Minxy · Dec 10, 2021

Whilst you're up three have a shuftie at the roof as there's something iffy going on in the corner bit which looks to have be stuffed up with silicone or something.

Minnie · Dec 10, 2021

Gellyneck said:
If you are doing a DIY repair I would also check that the awning mountings have not been disturbed as this COULD result in a leak into the wall.

Thanks for the advice !

MisterB said:
I would also consider writing to the local Marie, it may be that the additional barrier was installed incorrectly and reduced the road width unlawfully. If you're still in the area it might be worth taking a few measurements and photos?

unfotunot

Minxy said:
Whilst you're up three have a shuftie at the roof as there's something iffy going on in the corner bit which looks to have be stuffed up with silicone or something.

Minnie · Dec 10, 2021

Minnie said:
Thanks for the advice !

unfotunot

Meant unfortunately not !

Minnie · Dec 10, 2021

Minxy said:
Whilst you're up three have a shuftie at the roof as there's something iffy going on in the corner bit which looks to have be stuffed up with silicone or something.

Yes it looks dodgy

it’s going back to travelworld for some warranty work In the new year so will have it all checked.

Minnie · Dec 10, 2021

Thanks to everyone for the really helpful advice. I spoke with John from Rose awnings , he looked at the photo and said it should be fixable and they have all the spare parts in stock ! So thanks to those who said it was doable !!
Going to give it a try , he also suggested after looking at the photos that we put a strap on it as the gears hold it closed and as they are broken it may open up !

Badknee · Dec 10, 2021

Minnie said:
We are too scared to try at the moment as we are in France making our way back home and worried we wouldn’t be able to get it back in !

We called in at Thule in Belgium a couple of years ago and they rebuilt our awning 280€

Lenny HB · Dec 10, 2021

Minnie said:
Yes it looks dodgy it’s going back to travelworld for some warranty work In the new year so will have it all checked.

Get the awning fixed first otherwise if there is a problem they will blame you & won't do it under warranty.

Minnie · Dec 10, 2021

Lenny HB said:
Get the awning fixed first otherwise if there is a problem they will blame you & won't do it under warranty.

I’ve already complained direct to niesmann bischoff as one of the reasons it’s going back is the leak in the roof they have put down to the sog. Travelworld said they would fix the leak but not the stained ceiling ! I thought that was rubbish
Niesmann head office told them they have to deal with it correctly to my satisfaction

Broken Thule awning !!!!

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