Brittany ferrys

[pw9crab]

Hi does any one now Brittany ferry’s e mail address

 

[Dorset Diver]

Various addresses on their website.

One is:
reservations@brittanyferries.com

 

[pw9crab]

Thanks for reply sent them e mail to get e mail back to say this e mail is no longer used so how do they answer phone 9 till 5

 

[Dorset Diver]

Did the response give you an alternative?. It should have done.

 

[pw9crab]

No they did not give any e mail address

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[clanjones]

A few suggestions here.

1
Email: customer.feedback@ brittanyferries.com.

2
Phone: 01752 648000.

3
Write: Brittany Ferries Customer Services, Millbay, Plymouth, PL1 3EW.

4
Follow us on Twitter @BrittanyFerries.

 

[John Barrett]

I used this one to complain recently. No response as yet...
customer.feedback@brittanyferries.com

 

[2657]

Few different email addresses on their website, slow answering at the moment but eventually get a reply or keep ringing, long waits and only 10 to 16.00 I think.

 

[alanalmoff]

Sent email yesterday after waiting 40 mins on phone, received reply,

noreply@brittanyferries.com <noreply@brittanyferries.com>​	Aug 9, 2021, 5:03 PM (20 hours ago)
to me

Thank you for your email.

We are currently experiencing a high volume of emails and will aim to reply within 3 weeks.

Thank you for your patience in the meantime.

Kind Regards,
Brittany Ferries Team

 

[Augusta08]

Dear Customer, please note you can call our reservations team and place a booking or if you wish to book on-line please use www.brittany-ferries.com. Either way we will deduct the fee from your credit card in an instant. After which we will be experiencing high call volumes and you will be held in a queue until the switchboard closes. Thank you for your patience. Yours Brittany Ferries.

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[Westbarn1]

40 minute wait on the telephone to renew my Club Voyage membership, cannot really understand why it cannot be done on line.

 

[alanalmoff]

I believe that all the staff must be working from home???

 

[sonny]

Should be quicker. No travelling time

 

[Trevor Wbm]

40 minute wait on the telephone to renew my Club Voyage membership, cannot really understand why it cannot be done on line.

All Club Voyage memberships have been extended. A lot of folk say until end of August, mine is until the end of the year now.

 

[2657]

All Club Voyage memberships have been extended. A lot of folk say until end of August, mine is until the end of the year now.

When did it run out originally?

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