Awning Help

[Betsy Lamb]

Hi, I'm sorry if this has been done to death on here before. I have been a member for some time but not a regular visitor to the site.
I need some help with my roll out awning which is a Thule Omnistor 8000 (I think). it doesn't re-house itself properly as it is a bit too low at the point it tries to re-enter the housing meaning that Mrs B-Lamb has to assist with judicious use of the soft brush with an upward thrust.
I have phoned rose Awnings as suggested by others who weren't particularly helpful (or interested) and I have called Becks who supplied the van new and drew a very similar response despite being listed by Thule as a supplier/repairer.
Can someone please tell me if it is possible to find someone in the Norfolk(ish) area who can service/repair our awning. It hasn't been used that much and we can't really afford to replace it.
Thanks in anticipation

Betsy Lamb

 

[bigtwin]

I need some help with my roll out awning which is a Thule Omnistor 8000 (I think). it doesn't re-house itself properly as it is a bit too low at the point it tries to re-enter the housing meaning that Mrs B-Lamb has to assist with judicious use of the soft brush with an upward thrust.

Is the bit that you’re referring to at one/each end, or at some point midway along the length of the awning?

Ours is 6m long and ‘sags’ a bit in the middle and (sometimes) my OH has to give it a little assistance pretty much as you describe.

How long is your awning?

Ian

 

[Betsy Lamb]

It’s 5m and there is no sagging. It’s just too low when it reaches the casing and won’t go back properly

 

[jollyrodger]

Have had several over the years with the same problem ,a push up as you described then move on .
You could try a clean and give a spray of WD on the jointing keep ,may help.

 

[mitzimad]

ours is the same and its a thurle as well seems to be common problem

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[whiskyman]

Hi Betsy
Had to replace the gearbox on mine due to previous owner forcing the awning back into its housing. This made a big difference but did not quite cure the problem, The sag on mine was in the middle so I loosened the fixing on the van applied pressure upwards on the awning case and re tightened, again a little improvement but still not quite housing properly. I then wound it right out and cleaned all the gunge out of all the housing and front face of the awning where the water runs down. I was surprised how much gunge there was and how compacted it was. Still not perfect but lots better and pops into its housing without assistance.

Cheers
Colin

 

[Betsy Lamb]

Thankyou, I'm sitting here with a ruptured Achilles tendon at the mo, but I will have a go myself when I am back on my feet. all of the parts are available online so that suggests that these awnings can be repaired.