Trumatic C6002 boiler (now obsolete).
From making the initial query and appointment, right through to repairs being carried out, and driving away as a happy customer, I have to say that the service has been excellent.
The two engineers in the servicing bays certainly knew the product, and despite the Trumatic C6002 boiler being obsolete, many spares for this model are still available...................but only at the factory.
Getting Truma UK to sort out an ongoing problem, was definitely the right decision, thereby extending the life of our twenty year old boiler, whereas local Truma service agents when contacted, were unable to help in any way at all.
Rita and I would be happy to recommend Truma UK's Service Centre at Derby, to anyone.
Cheers,
Jock.
From making the initial query and appointment, right through to repairs being carried out, and driving away as a happy customer, I have to say that the service has been excellent.
The two engineers in the servicing bays certainly knew the product, and despite the Trumatic C6002 boiler being obsolete, many spares for this model are still available...................but only at the factory.
Getting Truma UK to sort out an ongoing problem, was definitely the right decision, thereby extending the life of our twenty year old boiler, whereas local Truma service agents when contacted, were unable to help in any way at all.
Cheers,
Jock.