I have had this company cancel the business cover on my vehicle 16 days in and they think they can keep around £100 of my money. I am in the process of making a complaint and will update the review on completion of the complaint.
This is our third year with Stavely Head and although they have not been the cheapest quote, they were not far enough off to want me to change. Not had to make a claim (thankfully) so can't comment on their procedures and execution.
We've recently received our renewal quotation which is just £4 more than last year , so far, so good, although we have now amassed 2 years N.C.B., we've contacted a few other insurance companies to shop around & to our surprise AIB, who were not competitive last year are now quoting 20% p.a. less than our renewal quotation from Staveley Head.
We contacted Staveley Head to advise that we'd found a better quote, can they match it ? they seemed nonplussed, so they've lost our business.
In our circumstances at least, it seems comparing insurers can save money.