Jim
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Southdowns Motorhome Centre

4.9/5, 4.9 from 9 reviews
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Recent Reviews

  1. grumfy
    Excellent service
    5/5, 5 out of 5, reviewed Jun 19, 2018
    Approx date of transaction:
    May 18
    I have dealt with Southdowns over a number of years and the purchase of three vans from them and they have always been very helpful.
    Initial Impression:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Handover:
    5.00/5,
    Dealer Trustworthiness:
    5.00/5,
    Aftersales Service:
    5.00/5,
    Would you use this company again?:
    Yes
  2. Southdowners
    Excellent
    5/5, 5 out of 5, reviewed Mar 29, 2018
    Approx date of transaction:
    December 2017
    We feel confident that this company won't let us down.

    We bought our vehicle in December 2017. The handover was really thorough and lasted as long as was needed. We had owned two vehicles prior to this one and so didn't need to cover everything in depth - having said that, the handover lasted around 5 hours. Lunch was provided and we felt really valued as customers. It was a very exciting day for us and everything was just great - no let downs.

    We went back this week (March 18) for a couple of minor issues to be rectified. We were given a courtesy car and by early afternoon we were on our way home, everything having been fixed. The staff in the repairs section are extremely knowledgeable and helpful.
    Initial Impression:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Handover:
    5.00/5,
    Dealer Trustworthiness:
    5.00/5,
    Aftersales Service:
    5.00/5,
    Would you use this company again?:
    Yes
    One member found this helpful.
    Rob Hammond and Deska like this.
  3. Norm
    Capable but Greedy
    4/5, 4 out of 5, reviewed Jan 20, 2018
    Approx date of transaction:
    March 2015
    Bought our new Burstner A Class from Southdowns in 2015. Service and attention at point of sale was good and aftersales service in their purpose built on site workshop, excellant.
    Unfortunately, the after sales comes at a huge cost. Last year I had annual checks and other works carried out by an alternative Burstner franchised dealer at almost half the price quoted by Southdowns.
    I wanted a habitation check to incorporate a damp check ( as recommended by MMM) but they insisted on charging seperately and additionally for each. Other dealers incorporated one within the other as a matter of course. Other work quoted for was lost to them producing savings of over 50%.Their quote of £534 against a charge of £250 !
    It's disappointing as we would prefer to have a good and reciprocal relationship with our dealer.
    Initial Impression:
    4.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Handover:
    3.00/5,
    Dealer Trustworthiness:
    4.00/5,
    Aftersales Service:
    3.00/5,
    Would you use this company again?:
    No
    2 members found this helpful.
    Itchy Feet, Pekepal and Jim like this.

Motorhome Dealer Details

  1. Southdowns Motorcaravans are a family owned and operated business; founded and still owned by our Managing Director, Michael Ayling. A number of years after the company was started, Michael was joined in the business by his two sons Andrew and Russell, the three of us now run Southdowns Motorhome Centre as a family business.

    We believe are one of the UK's most progressive motorhome dealerships with a complimentary portfolio of quality motorhome franchises. We are the UK importer and sole UK supplier of what is generally regarded as the best quality motorhome built in Europe,Concorde. We are one of the country's premier dealers for Burstner and Carthago, usually holding the largest range of Burstner motorhomes for sale in the country.

    Our reputation for supplying top quality European motorhomes has led us to being recently selected as one of only two dealerships to spearhead the re-launch of the popular German Knaus motorhomes into the UK. We are also the longest established UK dealer for the highly regarded range of Italian motorhomes manufacturer, Laika. As one of the Hymer Group companies, Laika combines German quality and construction techniques with Italian design flair.

    http://www.southdownsmotorcaravans.co.uk/

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