Jim
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Southdowns Motorhome Centre

4.9/5, 4.9 from 7 reviews
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Recent Reviews

  1. Norm
    Capable but Greedy
    4/5, 4 out of 5, reviewed Jan 20, 2018
    Approx date of transaction:
    March 2015
    Bought our new Burstner A Class from Southdowns in 2015. Service and attention at point of sale was good and aftersales service in their purpose built on site workshop, excellant.
    Unfortunately, the after sales comes at a huge cost. Last year I had annual checks and other works carried out by an alternative Burstner franchised dealer at almost half the price quoted by Southdowns.
    I wanted a habitation check to incorporate a damp check ( as recommended by MMM) but they insisted on charging seperately and additionally for each. Other dealers incorporated one within the other as a matter of course. Other work quoted for was lost to them producing savings of over 50%.Their quote of £534 against a charge of £250 !
    It's disappointing as we would prefer to have a good and reciprocal relationship with our dealer.
    Initial Impression:
    4.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Handover:
    3.00/5,
    Dealer Trustworthiness:
    4.00/5,
    Aftersales Service:
    3.00/5,
    Would you use this company again?:
    No
    One member found this helpful.
    Pekepal and Jim like this.
  2. Riverbankannie
    Best dealer we have worked with so far
    5/5, 5 out of 5, reviewed Jan 7, 2018
    Approx date of transaction:
    Nov 2015
    Got a great deal on our current MH. I currently have one small issue with the fridge which is dating from converter install. Southdowns have been quick and efficient with telephone service and offers to help are easily forthcoming. Staff we have encountered both in the showroom and in the service centre have been friendly, helpful and efficient and know their stuff.
    Looking forward to our visit to the service centre on Wednesday to get the fridge issue fixed.
    A very professional outfit.
    Initial Impression:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Handover:
    5.00/5,
    Dealer Trustworthiness:
    5.00/5,
    Aftersales Service:
    5.00/5,
    Would you use this company again?:
    Yes
  3. grumfy
    Our third van from them
    5/5, 5 out of 5, reviewed Aug 8, 2017
    Approx date of transaction:
    August
    The headline says it all. I have bought three vans from Southdowns and have always been pleased with the service given both sales and after sales.
    They have grown considerably in the time I have done business with them but somehow they retain the family business feel. The workshop is always busy and appointments take longer to get now but they are always ready to help you out if the need is urgent.
    Initial Impression:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Handover:
    4.00/5,
    Dealer Trustworthiness:
    5.00/5,
    Aftersales Service:
    5.00/5,
    Would you use this company again?:
    Yes
    Rapphil and Dartagnan like this.

Motorhome Dealer Details

  1. Southdowns Motorcaravans are a family owned and operated business; founded and still owned by our Managing Director, Michael Ayling. A number of years after the company was started, Michael was joined in the business by his two sons Andrew and Russell, the three of us now run Southdowns Motorhome Centre as a family business.

    We believe are one of the UK's most progressive motorhome dealerships with a complimentary portfolio of quality motorhome franchises. We are the UK importer and sole UK supplier of what is generally regarded as the best quality motorhome built in Europe,Concorde. We are one of the country's premier dealers for Burstner and Carthago, usually holding the largest range of Burstner motorhomes for sale in the country.

    Our reputation for supplying top quality European motorhomes has led us to being recently selected as one of only two dealerships to spearhead the re-launch of the popular German Knaus motorhomes into the UK. We are also the longest established UK dealer for the highly regarded range of Italian motorhomes manufacturer, Laika. As one of the Hymer Group companies, Laika combines German quality and construction techniques with Italian design flair.

    http://www.southdownsmotorcaravans.co.uk/

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