We’ve bought a used Carthago from Go European last month and so far have been very happy.
We visited the sales site three times before purchase and while it’s not an all undercover site like some, we found the experience good. We weren’t hassled or pressured, and we were left alone to pore over the well-presented vehicles.
We were happy with the trade-in offered on our old van, and the organisation of the sale was fine. Handover was good. A few teething problems (missing bits, etc) were sorted efficiently and without quibble, even after we’d left the area. (We do live a long way away, but there’s not many Carthago dealers around.)
We went to the service workshop the day after collection, staff there were very approachable and keen to help, sorting issues effectively. Service charges are high, but this is clear on the company website.
Obviously, it’s early days yet - but based on experience so far I’d have to say I’m impressed. (If that changes in the future, I’ll be back!). They’re not perfect, but do seem committed to solving problems.
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