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Caravan Guard

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Latest reviews

Administration
2.00 star(s)
Would not quote on me whan I wanted to attend motorhome shows as trade. I only use my van around 8 times a year for business use to attend shows but this is not possible with them.
Helpfullness and Attitude
1.00 star(s)
Would you use this company again?
No
Administration
4.00 star(s)
On the plus side - they gave me a competitive quote and allowed me to change vans on the policy at no charge.
On the minus side - their Breakdown Cover left a lot to be desired - they used local company who sent a guy out with a jack and a battery boost and wouldn't look at anything else - just ordered recovery. The recovery vehicle struggled to get out Van on (scraped the towbar on the road). When the Dealer we went to was unable to look at the Van in a timely manner I enquire,d about getting recovered to another Garage and they said (probably rightly) I could only be recovered once for the same issue. I asked if I could pay to be recovered and they said no as we were too long.
Helpfullness and Attitude
3.00 star(s)
Would you use this company again?
No
Administration
5.00 star(s)
Buying a new and for us very expensive A class in Germany. Couldn't find any insurer who would provide cover until it was in UK.
Spoke to Caravan Guard who have been excellent both on phone and email by confirming in writing what was said during lengthy conversations.
Provided up to 14 days of fully comp cover.from Germany to UK and full cover.during the V5 waiting period whilst stored.
I wanted an alarm and tracker from Vanbitz but it wasn't on their approved list. Marketing manager and Vanbitz communicated with each other and the tracker was.promptly added to their list.
No complaints from me only praise and hope I never need to find out if their claim handling service is as good as their presales.
Helpfullness and Attitude
5.00 star(s)
Would you use this company again?
Yes
Fraggle 22
Fraggle 22
Always had a competitive quote and therefore I sure with them. Even offered a reduced rate because of lockdown
West Country Motorhomes
Friendly professional service from qualified technicians
Rhino Installs

Item information

Category
Motorhome Insurance
Added by
Jim
Views
3,545
Reviews
8
Last update
Rating
4.00 star(s) 8 ratings

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