Caravan Guard

Administration
5.00 star(s)
Buying a new and for us very expensive A class in Germany. Couldn't find any insurer who would provide cover until it was in UK.
Spoke to Caravan Guard who have been excellent both on phone and email by confirming in writing what was said during lengthy conversations.
Provided up to 14 days of fully comp cover.from Germany to UK and full cover.during the V5 waiting period whilst stored.
I wanted an alarm and tracker from Vanbitz but it wasn't on their approved list. Marketing manager and Vanbitz communicated with each other and the tracker was.promptly added to their list.
No complaints from me only praise and hope I never need to find out if their claim handling service is as good as their presales.
Helpfullness and Attitude
5.00 star(s)
Would you use this company again?
Yes
Could only offer a policy up to 15k miles which is restricting you using your Motorhome for what it’s intended use is....
had a quote on max 15k and was double my existing renewal quote.
Helpfullness and Attitude
4.00 star(s)
Would you use this company again?
No
Administration
5.00 star(s)
Used Caravan Guard for 2 Caravans and 2 Motorhomes. Staff have been knowledgeable and extremely helpful and GREAT to deal with. Their products are specially designed for RV ing and having had an accident in the past - they were as great to deal with having the accident as they were when they were selling us the policy in the first place.

Had great rapport with ALL the staff we've ever spoken to on the phone and never argued on price as its been the best for like for like benefits. Great company to deal with highly recommended
Claim Handling
5.00 star(s)
Customer Loyalty at Renewal
5.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Would you use this company again?
Yes
Administration
5.00 star(s)
Been with them over 10 years now so that says it all, I have had other quotes along the way but Caravan Guard have always come out on top for me. I could get cheaper from other insurers but not with the same cover.
Claim Handling
5.00 star(s)
Customer Loyalty at Renewal
5.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Would you use this company again?
Yes
Reactions: Kevan
Administration
5.00 star(s)
Have been with these since we purchased motorhome new, never had a claim yet but find the premiums to be very fair, and good coms on policy renewing.
Customer Loyalty at Renewal
5.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Would you use this company again?
Yes
Administration
5.00 star(s)
Been with them for five years now and more than happy Premiums have risen very little only when we included abroad but you can include it just on a monthly basis
Second year with them had a coil spring break in Dorset within two hours they brought a car out to us so we could get home and delivered M/H on 40ft low loader
(As we have a 8.5 mtr tag axle) to our garage of choice at home a distance of
150 mls so I suppose I have confidence in them but each to their own
Claim Handling
5.00 star(s)
Customer Loyalty at Renewal
4.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Would you use this company again?
Yes
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