Jim
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Adrian Flux

3.4/5, 3.4 from 7 reviews
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Recent Reviews

  1. intokenny
    Very Helpful
    4.75/5, 4.75 out of 5, reviewed Feb 9, 2018
    Administration:
    4.00/5,
    Spoke with a chap called Chris could not have been more helpful or patient. Very happy with the price£230.01 when Saga were pushing nearly £100.00 more.
    Customer Loyalty at Renewal:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Would you use this company again?:
    Yes
  2. G-RMPS
    Lousy admin
    2/5, 2 out of 5, reviewed Jan 24, 2018
    Administration:
    1.00/5,
    Have had cover for 3 years, including breakdown cover. Competitive on price. Admin is terrible, though. It took several attempts to get details correct. Also I needed to transfer cover from one MH to another just prior to expiry date. Was shoved from one department to another, with long waits on the phone.

    Co-incidentally I reviewed my paperwork a couple of days ago in anticipation of a forthcoming trip. I found a reference to an insurance endorsement that I didn't understand, so I queried it. They said my "car" was only covered for up to 30 days in Europe. I pointed out that the car was a motorhome and that I was astonished that only 30 days cover was included. I require at least 120 days. Today they quoted me an additional £120 or so for 90+ days cover. I'll pay the pro-rata excess this time, but I may well look elsewhere at renewal time.

    I had to call out the breakdown folk for a flat battery, which I feared was due to a charging problem. I needed to travel 250 miles to get home, so needed assurance that the the charging circuit was working correctly. The guy who showed up after 2 hours was clueless. He said "I'm not a technical person". I had to insist on a replacement mechanic, which incurred a further delay.
    Customer Loyalty at Renewal:
    3.00/5,
    Helpfullness and Attitude:
    2.00/5,
    Would you use this company again?:
    No
  3. emmitdb
    Bargepole??? No it would have to be longer than that.
    1.25/5, 1.25 out of 5, reviewed Jan 24, 2018
    Pre Van but had a claim for a Caravan.
    100% fault free (it was a claim on a towing vehicle that was tugging our 'van without the right equipment that caused damage).

    It took this shower 22months to return my excess and this was only achieved with the intervention of the Insurance Ombudsman.
    Claim Handling:
    1.00/5,
    Helpfullness and Attitude:
    1.00/5,
    Would you use this company again?:
    No

Item Details

  1. We specialise in a variety of niche motoring markets, including campers & motorhomes and our aim is to provide you with the lowest cost rates available.
    Andy Grisswell likes this.

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