Every year the renewal price went up despite having an extra year NCB and when I complained they immediately offered lower price. This year I received my renewal quote and said to them I was going to look for quotes from other companies and wanted their best and final quote which I received. I found I could get cover for 25% less than they quoted and emailed them to say I did not want to renew my insurance with them as I had been offered a better price elsewhere. They then said to get in touch as they may be able to match that quote.
Why can't they be straightforward and honest in their original quotes they send out rather than hoping you will just allow the insurance to automatically review at a higher price then necessary.
I recently had an accident that wasn't my fault and Adrian Flux gave me the full amount I was insured I had very good service and I received the money promptly. needless to say I have insured my new motorhome with them