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Adrian Flux

3.6/5, 3.6 from 8 reviews
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Recent Reviews

  1. patricia the newbie
    Very happy
    5/5, 5 out of 5, reviewed Mar 1, 2018
    Administration:
    4.00/5,
    I recently had an accident that wasn't my fault and Adrian Flux gave me the full amount I was insured I had very good service and I received the money promptly. needless to say I have insured my new motorhome with them
    Claim Handling:
    5.00/5,
    Customer Loyalty at Renewal:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Would you use this company again?:
    Yes
  2. intokenny
    Very Helpful
    4.75/5, 4.75 out of 5, reviewed Feb 9, 2018
    Administration:
    4.00/5,
    Spoke with a chap called Chris could not have been more helpful or patient. Very happy with the price£230.01 when Saga were pushing nearly £100.00 more.
    Customer Loyalty at Renewal:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Would you use this company again?:
    Yes
  3. G-RMPS
    Lousy admin
    2/5, 2 out of 5, reviewed Jan 24, 2018
    Administration:
    1.00/5,
    Have had cover for 3 years, including breakdown cover. Competitive on price. Admin is terrible, though. It took several attempts to get details correct. Also I needed to transfer cover from one MH to another just prior to expiry date. Was shoved from one department to another, with long waits on the phone.

    Co-incidentally I reviewed my paperwork a couple of days ago in anticipation of a forthcoming trip. I found a reference to an insurance endorsement that I didn't understand, so I queried it. They said my "car" was only covered for up to 30 days in Europe. I pointed out that the car was a motorhome and that I was astonished that only 30 days cover was included. I require at least 120 days. Today they quoted me an additional £120 or so for 90+ days cover. I'll pay the pro-rata excess this time, but I may well look elsewhere at renewal time.

    I had to call out the breakdown folk for a flat battery, which I feared was due to a charging problem. I needed to travel 250 miles to get home, so needed assurance that the the charging circuit was working correctly. The guy who showed up after 2 hours was clueless. He said "I'm not a technical person". I had to insist on a replacement mechanic, which incurred a further delay.
    Customer Loyalty at Renewal:
    3.00/5,
    Helpfullness and Attitude:
    2.00/5,
    Would you use this company again?:
    No

Item Details

  1. We specialise in a variety of niche motoring markets, including campers & motorhomes and our aim is to provide you with the lowest cost rates available.
    Andy Grisswell likes this.

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