I recently had an accident that wasn't my fault and Adrian Flux gave me the full amount I was insured I had very good service and I received the money promptly. needless to say I have insured my new motorhome with them
Have had cover for 3 years, including breakdown cover. Competitive on price. Admin is terrible, though. It took several attempts to get details correct. Also I needed to transfer cover from one MH to another just prior to expiry date. Was shoved from one department to another, with long waits on the phone.
Co-incidentally I reviewed my paperwork a couple of days ago in anticipation of a forthcoming trip. I found a reference to an insurance endorsement that I didn't understand, so I queried it. They said my "car" was only covered for up to 30 days in Europe. I pointed out that the car was a motorhome and that I was astonished that only 30 days cover was included. I require at least 120 days. Today they quoted me an additional £120 or so for 90+ days cover. I'll pay the pro-rata excess this time, but I may well look elsewhere at renewal time.
I had to call out the breakdown folk for a flat battery, which I feared was due to a charging problem. I needed to travel 250 miles to get home, so needed assurance that the the charging circuit was working correctly. The guy who showed up after 2 hours was clueless. He said "I'm not a technical person". I had to insist on a replacement mechanic, which incurred a further delay.