The not very Friendly Club

Discussion in 'Motorhome Chat' started by Thefirstbritsbrother, Jun 12, 2014.

  1. Thefirstbritsbrother

    Thefirstbritsbrother Read Only Funster

    Joined:
    Nov 17, 2013
    Messages:
    18
    Likes Received:
    13
    Location:
    Durham
    We arrived at the nearly empty C and CC site near Sevenoaks off road today to be asked are you booked, answer no, sorry only booked units accepted. There is a sign at the gate, there wasn't. End of discussion, no reason givern. I contacted customer service to see if there was a problem on the site, not that they were aware of. They put forward the possibility of a group coming in ( it would have had to be a very large group) but stated the manager could have said so or givern some explanation. Customer service were good and offered to help find a site, to late after a long drive from the north of England I went to the CCC at Bearsted. I like the C andCC I use their THS and occasional sites. Until today has always lived upto it's name as the Friendly club but not today.
     
  2. cmcardle75

    cmcardle75 Read Only Funster

    Joined:
    Jun 8, 2012
    Messages:
    670
    Likes Received:
    263
    Location:
    Reading
    I like the C&CC, but wouldn't dream of going to one of their club sites. From what I can tell, they're overpriced and run by people with Hitler complexes. The CS sites and THS sites are great. Obviously, we don't need all the facilities the full priced sites have. We just need a field, a tap, a sewer and somewhere to dump rubbish. And the tap and sewer only every 4 days or so.
     
    • Like Like x 4
  3. sdc77

    sdc77 Funster

    Joined:
    Jan 28, 2013
    Messages:
    2,476
    Likes Received:
    2,884
    Location:
    East london
    We have used the c&cc sites for some time and invariably find them to be good with good facilities that we will use.
    It's unusual to recieve an unfriendly welcome in our experience. You should complain.
    I can't recall ever meeting someone with a Hitler complex to be honest.
    We also like cl and cs sites and the Ths are great. But we (and plenty of others) sometimes want a nice well organised site with good quality facilities and electric. (im not saying that all cs and cl sites are rubbish btw.. Some are awesome)
     
    • Like Like x 3
  4. Stephen & Jeannie

    Stephen & Jeannie Read Only Funster

    Joined:
    Aug 27, 2008
    Messages:
    4,198
    Likes Received:
    3,261
    Location:
    Gobowen near Oswestry !!
    C.C. roools !!!

    Exactly why I have not renewed this year ! Over priced and over managed !!:Doh::Doh::Doh:
     
    • Like Like x 3
  5. mikebeaches

    mikebeaches Funster

    Joined:
    Feb 22, 2010
    Messages:
    957
    Likes Received:
    624
    Location:
    Bristol
    I've been quite a fan of the Camping and Caravanning Club.... until they introduced the ridiculous pricing policy this year! :Sad:

    The only way to find out how much a stay is going to cost is to log in to their website and make a booking, then abandon the reservation once the price has been ascertained. And of course the price is only valid there and then, and may be different next time you check. :Sad:

    Yes, yes, I know this is how many commercial airlines and tour operators work (although you don't normally need to go through a 'secure sign-in' process first). BUT, C&CC is supposed to be THE FRIENDLY CLUB, owned by and operated for the benefit of its members.

    Perhaps it's the reason the Sevenoaks site wasn't busy when the OP called by. We went to the C&CC site at Priddy / Cheddar earlier in the year. It was the weekend and the weather was perfect - but the site was almost deserted! I wonder why?

    Rant over...

    Mike
     
    Last edited: Jun 13, 2014
    • Like Like x 2
  6. DuxDeluxe

    DuxDeluxe Funster Life Member

    Joined:
    Jul 10, 2008
    Messages:
    9,328
    Likes Received:
    25,020
    Location:
    Planet Zog
    Yes, time will tell of course. No doubt they are monitoring their booking levels and revenue very closely and I imagine that the new system will give them a lot of information to enable that. If they find that the sites are not occupied enough then the prices will come down - exactly the same way as airlines operate. Sometimes worth checking for a late booking - I got a really cheap queasyjet flight to Hamburg last week at short notice, simply because the flight was not full.

    Cheers and have a great weekend
     
  7. Larrynwin

    Larrynwin Funster

    Joined:
    Feb 22, 2008
    Messages:
    8,490
    Likes Received:
    12,681
    Location:
    Norfolk
    Not over friendly has been my experience also, the warden on Skye had a black moustache :BigGrin::Wink:
     
    • Like Like x 1
  8. davanne

    davanne Funster

    Joined:
    Mar 16, 2010
    Messages:
    1,283
    Likes Received:
    7,080
    Location:
    Carmarthenshire
    I fell out with them a few years ago when staying at their Keswick site in the Lake District.
    It was when David was having cancer treatment and we had gone for a few days rest and peace and quiet. I stated on my booking disabled but even though there were empty pitches near the shower block they insisted giving us a pitch as far away as possible and suggested we drive up to the facilities if we needed to use them.
    We had booked for three nights but stayed only two .I rang customer services on our return and they were very concerned that this had happened and refunded our third night fee but that was the last time we used their sites.
    It's some of the wardens that are the problem "they are in charge and you do what they say"
     
    Last edited: Jun 13, 2014
    • Like Like x 1
  9. Wildbill

    Wildbill Funster

    Joined:
    Nov 18, 2011
    Messages:
    7,059
    Likes Received:
    12,001
    Location:
    Goole funster top up and elsan point
    we have ben with the c&cc for almost 15 years we have not renewed our membership this year as we like to tour around a and drop in on sites on speck but now you have to book before you arrive and if you haven your turned a way and the prices have gone to high we mostly wild camp but Frome time to time like to use a sit so we just use privet one's now
    bill
     
    • Like Like x 3
  10. Hollyberry

    Hollyberry Funster

    Joined:
    Apr 24, 2011
    Messages:
    3,790
    Likes Received:
    7,332
    Location:
    Paignton, Devon.
    I'm in 3rd year of C&CC membership, not sure if it'll be the last.

    Found most club sites fine. I had a winter seasonal pitch at Moreton. Fine.
    Stayed on at least 8 other club sites as well as some CS sites. All great.

    Always been friendly only met the Hitler complex twice-- different managers but same site. Devizes. Dogs no longer allowed to run free in the dog field, even tho they have for years.

    And has anyone ever tried to post a less than glowing review of. C&CC site? Don't think they print them.

    Oh they do--- most recent review on their site. But my negative one wars never printed
     
    Last edited: Jun 13, 2014
    • Like Like x 1
  11. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

    Joined:
    Feb 4, 2010
    Messages:
    2,253
    Likes Received:
    1,516
    Location:
    Mid. Glamorgan, S. Wales
    Must have been specific to the site(s) you visited. I just turned up at Hereford a few weeks ago and booked 2 nights without a problem.

    Mind you, even though the non-service-pitch area was pretty much empty and stayed that way during my stay, they hadn't lowered the price to try and fill it. So much for the last-minute airline-style pricing benefits for customers.
     
    Last edited: Jun 13, 2014
  12. DuxDeluxe

    DuxDeluxe Funster Life Member

    Joined:
    Jul 10, 2008
    Messages:
    9,328
    Likes Received:
    25,020
    Location:
    Planet Zog
    Hi Neil, they will eventually alter their pricing model to suit, but need all the data first. Sounds stupid, I know but there you go..........
     
  13. yorkieman

    yorkieman Funster

    Joined:
    Jun 10, 2011
    Messages:
    361
    Likes Received:
    254
    Location:
    Yorkshire (nr. Leeds)
    Maybe we're heading towards a RyanCamping model.

    Offer sites for as little as £1 a night, but when you try book they turn out to be £25, plus £5 for the water, £5 for the EHU, £3 if you want to see grass out of your windows, £1 per visit to the toilets, £3 for a shower, and £10 for a dog.
     
    • Like Like x 3
  14. John Laidler

    John Laidler Funster

    Joined:
    Jan 9, 2013
    Messages:
    8,564
    Likes Received:
    11,540
    Location:
    Plympton, Devon
    Like many others my experience of C & CC sites has always been positive. Just arrived at the Rosemarkie site near Inverness to see the dolphins and the welcome could not have been friendlier. Even the dolphins put on a show with one jumping out of the water just below the bridge at Inverness as we crossed it.

    Also a nice welcome from the Black Isle brewery this morning on the way here, several bottles of their beer now stashed in the MH. Scotland's only organic brewery apparently.

    Mobile phone signal not great for internet but MotorhomeWiFi's MiFi with external aerial getting a good enough signal for MHF use.

    Just need the weather to cheer up, which it should do tomorrow.
     
  15. big bertha

    big bertha Funster

    Joined:
    Sep 5, 2012
    Messages:
    1,555
    Likes Received:
    6,520
    Location:
    Northumberland
    We have always had positive experiences from both club sites. Visited Rosemarkie last year and the wardens then were very helpful also, might be same ones. Love that area, maybe because my Maternal ancestors were Black Isle Mckenzies:Smile:
     
  16. simbadog

    simbadog Funster

    Joined:
    Sep 12, 2012
    Messages:
    1,276
    Likes Received:
    2,178
    Location:
    Wengen
    Brilliant blue sky & 24 degrees on Dartmoor :Wink:
     
  17. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

    Joined:
    Feb 4, 2010
    Messages:
    2,253
    Likes Received:
    1,516
    Location:
    Mid. Glamorgan, S. Wales
    OK, so they need data to set a baseline, including which sites are doing poorly and could do with a price drop to entice customers.

    But I was under the impression that from day 1 they would be altering the prices. From the C&CC site:

    To me, that means they should changing the prices already, speaking as someone who stayed at an almost-empty Rhandirmwyn a few months ago when the freezing weather wasn't exactly pulling the punters in :Laughing:

    Having said all that....they're still using other incentive schemes, even if they're not as good as they used to be. Towards the end of May they were offering 15% off any bookings taken in June. Excluding various sites. So maybe you're right....the new scheme isn't up to speed yet and they're having to offer these deals in the meantime. Confusing :Confused:
     
  18. John Laidler

    John Laidler Funster

    Joined:
    Jan 9, 2013
    Messages:
    8,564
    Likes Received:
    11,540
    Location:
    Plympton, Devon
    Don't remind me, I live a few miles from the park boundary! But the hills in Scotland are better. I've seen pictures of them, although it was reasonably clear when we came through Glencoe - large patches of snow still on the tops, and this is June! My brother told me the snowfall this year was exceptional. Umpteen metres in some places so it is taking its time to melt.
     
    Last edited: Jun 13, 2014
  19. DuxDeluxe

    DuxDeluxe Funster Life Member

    Joined:
    Jul 10, 2008
    Messages:
    9,328
    Likes Received:
    25,020
    Location:
    Planet Zog
    Fair comment - I was trying to see both sides
     
  20. durhamahoy

    durhamahoy Funster

    Joined:
    Jun 11, 2012
    Messages:
    241
    Likes Received:
    114
    Location:
    Durham
    So did my Ex
    :Rofl1::Rofl1::Rofl1::Rofl1:
     
    • Like Like x 1
Loading...

Share This Page