Omnistor Awning Problem

Discussion in 'Motorhome Chat' started by Weinsbergaman, May 22, 2015.

  1. Weinsbergaman

    Weinsbergaman

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    Hi all,

    Just tried our 5m Omnistor Awning for the first time and I've hit a bit of a problem :(. I went by the instructions on the winder but only 1 side is coming out. The near side appears to be attached to nothing. I can see the support bar on the far side but nothing on the near side. Also there appears to be a bracket in the middle with nothing attached. I'm going back this afternoon with my step ladders for a closer look but thought I'd ask on here first just in case something similar has happened to some of you ;)
    Stupidly I never tested it before buying, too excited I suppose :oops:

    Thanks Antony
     
  2. DanielFord

    DanielFord Funster

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    The bracket in the middle is for a support beam, that will be stored somewhere in the van, you attach this after you open the awning. As for only opening one side, it sounds like it wasn't closed properly, and it is catching on one of the legs perhaps. Get up on the step ladder, and see if you can encourage it out.
     
  3. Weinsbergaman

    Weinsbergaman

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    Thanks for info on the middle support beam (I was wondering what that was in the garage), one less thing to think about (y)
    On the near side the awning does open but there's no support beam attached. On first look it seams the near side support beam is detached from the housing somehow.

    Thanks Antony
     
  4. s20hymer

    s20hymer Funster

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    the support beams at either end are hinged in middle and open out when you wind awning out dont wind it out fully without putting legs down about 1 to 1.5m
     
  5. Weinsbergaman

    Weinsbergaman

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    Oh, that makes a difference. I'll have another go this afternoon, thanks
     
  6. Weinsbergaman

    Weinsbergaman

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    My Omnistor awning is missing some vital parts, see below:
    [​IMG]



    [​IMG]

    [​IMG]
    The left hand support bar is missing as well as the centre bar. Can anyone point me in the right direct of how to fix the awning please?

    Thanks Antony
     
  7. sallylillian

    sallylillian Funster Life Member

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  8. Munchie

    Munchie Funster Life Member

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    Just a warning! If you use a centre support bar, DO NOT wind back against it too much!!! It can bend the front of your awning!!!
     
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  9. s20hymer

    s20hymer Funster

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    i think i would go and see the person i bought it from ???
     
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  10. DavidG58

    DavidG58 Funster

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    You are not actually missing a centre support, that is an optional extra, even at 5.5m long we hardly ever use the one I bought, far more important to have good storm tie downs on the corners

    and of course both support arms!! definitely get back to seller if you have only just bought it, they must have known, I cant believe that any owner has never used their awning (y), although I guess its possible the previous owner bought it like that and wondered why it didn't work

    I will be interested in the outcome in terms of repair, we are having trouble with ours and I was considering simply doing a complete replacement for ease but haven't got a price yet :)
     
  11. rosalan

    rosalan Funster

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    Rose Awnings may be a bit far, so you could look up Omnistor for the nearest supplier. All parts are available although things like the winder handle are extortionate if you want to replace that.
     
  12. Weinsbergaman

    Weinsbergaman

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    Thanks for the link ;). I've emailed Rose Awnings regarding the replacement part. I won't bother with the centre support unless the previous owner has it who I have also contacted. I will keep you informed regarding the replacement & fitting of the parts. Apart from the missing spring arm the awning appears to work really well. I'll also order the storm tie downs.

    Thanks very much for the help (y)

    What a great forum this is, it never takes long for help to arrive :)

    Cheers Antony
     
  13. gus-lopez

    gus-lopez Funster

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    It is possibly missing as was damaged & a replacement is around £250 !
     
  14. Weinsbergaman

    Weinsbergaman

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    Very likely. The previous owner did lend it out to his employees from time to time so there is a chance he didn't know. I should have checked it anyway so it's partially my fault :(.

    Can anyone tell me if the spring arms for the Omnistor 5002 would be the same as my 5500 as I've found a LH Spring Arm for around £154.00?

    Thanks Antony
     
  15. Wildman

    Wildman Read Only Funster

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    I thought you said earlier that you have the centre support bar in the garage. I would expect the previous owner to pay for the missing extender bar. However if it was a private buy unless you have it in writing someplace that everything was in perfect working order then you are on a sticky wicket. a dealer on the other hand should sort it unless it was mentioned to you.
     
  16. Weinsbergaman

    Weinsbergaman

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    Hi Wildman,

    What I thought was the centre support wasn't :confused:. It looks like it's a support for a rain blocker or similar.
    The sale was private and really it was up to me to check all was working :oops: We had travelled all the way to Denmark to collect her and I was in a bit of a rush to get back on the road for the long journey home. There's been a few other little niggles that I have now sorted which I expected. This is just another small price to pay for freedom on the open road and I can't wait to get going :). My wife mentioned today that I was looking for things to do but there wasn't anything until we set off on our hols :LOL:.

    Thanks Antony
     
  17. gus-lopez

    gus-lopez Funster

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  18. Weinsbergaman

    Weinsbergaman

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    Wow, thanks for the link and info (y)

    The parts that I think I need from the diagram are:

    55 5516 00 LH Spring Arm @ £154.80 inc vat
    55 5486 00 LH Spring Arm Support Assembly
    55 5439 00 Arm Front Rail Connection Pair @ £32.40 inc vat

    Thanks Antony
     
    Last edited: May 23, 2015
  19. Weinsbergaman

    Weinsbergaman

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    Hi all,

    Just a quick update.

    I've ordered the complete replacement LH spring arm from Hill View Awnings as they were considerably the cheapest I could find and they had the courtesy of replying to all my emails punctually (y).

    [​IMG]

    Once I've taken delivery and installed the arm in my 5500 awning I'll post a couple of photo's. Should be around 2-3 weeks.

    BTW the seller wasn't interested at all in being a gentleman so there will be no further dealings with him :mad:. Very disappointing but hey there's worse things in life :)

    Thanks Antony
     
  20. Weinsbergaman

    Weinsbergaman

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    All now sorted (y) New spring arm installed and the awning now opens & closes as it should. Thanks again to Rose Hill Awnings ;)

    [​IMG] #

    [​IMG]

    [​IMG]

    Thanks Antony
     
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