hilldweller
LIFE MEMBER
Thank Christ I have a very dry 23 year old Hymer..........
Well you should, the thickness of those rubber underpants.
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Thank Christ I have a very dry 23 year old Hymer..........
You should know, I bought them off you when you had the pipe fitted.......Well you should, the thickness of those rubber underpants.
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Continental vans are so much further ahead of the game. When considering my current van, I googled for issues/problems/damp and found precisely zero......Picked up the Comanche today £2000 poorer. 3 other Autotrails of similar vintage were in the workshop for damp repairs! I've asked AT for a gesture of goodwill but I can guess what that will be! I'll certainly never buy another Autotrail and would seriously recommend to anyone not to buy anything older than a 2012 vehicle with the 10 year water ingress warranty.
Picked up the Comanche today £2000 poorer. 3 other Autotrails of similar vintage were in the workshop for damp repairs! I've asked AT for a gesture of goodwill but I can guess what that will be! I'll certainly never buy another Autotrail and would seriously recommend to anyone not to buy anything older than a 2012 vehicle with the 10 year water ingress warranty.
Continental vans are so much further ahead of the game. When considering my current van, I googled for issues/problems/damp and found precisely zero......
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Picked up the Comanche today £2000 poorer. 3 other Autotrails of similar vintage were in the workshop for damp repairs! I've asked AT for a gesture of goodwill but I can guess what that will be! I'll certainly never buy another Autotrail and would seriously recommend to anyone not to buy anything older than a 2012 vehicle with the 10 year water ingress warranty.
Cheers Jim - lour first van was a Lunar. Similar expensive problem in the Luton....... a combination of very poor design indeed and cheap wood. It is now out there somewhere with quite a lot of marine plywoodBrave post,... but you are absolutely correct... and it's all about construction methods and materials ...
Water ingress can happen in ANY van, Continental or British .. none are immune, window seals etc can leak... but if there is no timber in the construction it is not an issue.. it can be easily resealed with no structural damage..
No wood.. nothing to rot, nothing worry about..
Many years ago I had an old Colchester caravan, and noticed a bit of damp in the toilet, under the window.. so I started to investigate with a view to replacing the window frame... by the time I had finished I had stripped out the whole back corner.. the damp had travelled along the back wall and up the side to the roof.. all the timber had turned to a grey coloured ash.. I ended up replacing almost the whole back end and a good section of the side panel..
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Can only agree with the previous posts. Autotrail do themselves no favours with their appalling customer service. I have the email address of the customer service manager who must just cut and paste standard replies so a good job!
I was trying to think of ways of getting to AT and thought of walking around the AT stand with a sandwich board but I bet I wouldn't get in! Any other thoughts from people?
Perhaps you mean this: Link RemovedA bogus Autotrail website would be a cheap way to bring attention to the situation. The idea being when someone searches up pops your complaint site full of examples of appaling support and what a rubbish warrenty they offer!
Someone did it a few years back can't remember the site...must have put plenty of the brand
Ludos idea a good one though...
They wont print it as they get major income from the manufacturers in advertisingWhy don`t you write to every motorhome magazine, caravan clubs and your local MP. tell them the whole story, do some research on the internet and find others that have fallen foul of Auto-trails poor build quality plus how they won`t except responsibility for what is clearly a design fault and bad workmanship.
You`ve certainly nothing to loose by going public.
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Perhaps you mean this: Link Removed
A haulage company did this many moons ago regarding a new Daf they had bought that spent more time in the garage than it did on the road, very successful campaign it was too and got results.Some years ago, we had dreadful problems with a vehicle we purchased brand new. Neither the dealer nor the manufacturer, were helpful.
Fortunately, at that time, we made signs and had a vinyl cutter/plotter. These days you can buy self adhesive vinyl signs cheaply from Ebay.
I plastered the entire vehicle with very bright, appropriate signage, some in 12” high letters, drawing attention to all the problems with it and the pathetic “help” provided by the dealer and manufacturer.
I drove the vehicle to the dealership and parked outside. After heated discussions with the dealer principal, outside on the pavement, hurried telephone conversations between the dealer and manufacturer and my threat to call branches of the media to come and take photographs of the scene, I was quickly offered a full refund.
I can imagine that a motorhome, similarly plastered with appropriate signage, would concentrate the minds of those that matter at Autotrail, particularly if the van was to be parked up at the larger shows.
Having read most of the horror stories on this forum, written by disgruntled AT owners, I for one would never consider buying a van manufactured by AT. I think that one of the stories was written by Knockinonabit who suffered a dreadful ordeal with his van.
I am sure that there are many proud AT owners out there who enjoy their vans, experiencing no problems at all, and good luck to them. I have to say that AT vans, in the main, are very attractive and comfortable but the risk of getting a bad one is too high for me.
A haulage company did this many moons ago regarding a new Daf they had bought that spent more time in the garage than it did on the road, very successful campaign it was too and got results.
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Well this vehicle was up and down the country when not in the garage so it got plenty of 'air time' and still had the curtain sides painted when it was in the garage. It had faults, dates, dates fixed, the lot all painted on the curtain sides. I saw it regularly as their yard was near ours on Trafford Park as was Daf.If you have the time to sit outside all weekends its the easiest option. just get some cheap hanging signs made up..
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If it's dry then yes you can either go over the seals with a sikaflex/puraflex40 /polymer type sealant (not silicon)or rake out and reseal -on a old van I would simply clean mask up and go over itI'm looking at an autotrail Mohican and these stories of damp problems scare the hell out of me. If I manage to find a good one with no damp problem is it worth sealing the outside with a good silicon along the top of the join between panel and metal trough it sits in. I take it this is where the moisture gets in. I'm talking about an older motor and not one that's in warranty as I assume this would invalidate it. Has anybody tried this?
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