Damp Comanche

Discussion in 'Auto-Trail' started by Cossieg, Sep 13, 2015.

  1. Cossieg

    Cossieg Funster

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    Hugely disappointed to find significant damp in the wall of the comanche behind the driver. Did have a report of damp a couple of years ago which the dealer said was the window so that was repaired. Next service was done at the Motorhome Depot near Birmingham and no damp found but they didn't look under any bench seats etc so missed it. Report this year is damp with soft internal panel so urgent repair now being done. Seems the AT construction is that the side walls sit in a metal trough and this fills with water running down the walls if the seal at the bottom of the wall behind the grey plastic trim is not very good and ours clearly isn't! I have read that AT give a 10 year warranty against water ingress? Has anyone tried to claim on this and if so how?

    I think most AT's could suffer from this issue so I would make sure that your damp check includes anywhere along the bottom walls of the van. Pictures to follow.
     
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  2. tonka

    tonka Funster Life Member

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    Hate to say it but common... :(
    My apache 700 had damp up to 40% at a year old.. Rectified at factory..

    While on a rally and chatting to another funster about damp and showing him my damp meter. We went to his van for a try of it, lifted the bench seat and you could see the wet marks up the wall.. Van just over a year old and only recently been to the dealers for a hab check !!!
     
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  3. zac

    zac Funster Life Member

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    Be interested in this myself as ours is coming up for 1 year,we have a AT Delaware. Can you post some pictures so i can see where it is i need to check. I will need to get a damp meter as well just in case.

    Thanks
     
  4. PhilandMena

    PhilandMena Funster

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    I would hate to think this applies to most AutoT. However, IMO one is one to many. Our is now 4./1/2 years old and in that time has been subjected to some horrendous rain conditions and for long periods, fortunately, AT got it right on ours, as they should for every MH they produce.
     
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  5. Cossieg

    Cossieg Funster

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    Sadly I think it is a general AT issue. The wall sits in a metal trough and unless that's really well sealed along its length then water will run down the wall into the metal trough and then soak into the wood at the bottom. I didn't add that the grey plastic panel that covers the join right behind the drivers door on the outside was removed and the white trim was nailed to the frame with a mild steel nail and this was rusty and also letting water in. Who nails together a motorhome and then with a mild steel nail! Beggars belief! I think most AT's will have this issue.
     
  6. Judge Mental

    Judge Mental Funster Deceased RIP

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    Its surely common knowledge regards the lamentable build quality of UK vans....
     
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  7. PhilandMena

    PhilandMena Funster

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    I agree that motorhome quality built in the UK needs to improve and has done with many constructors now issuing long warranties on leakproofing/sealing.
    Yes there are many nightmare stories about damp problems but I do not accept that most AT leak where the sides join the bottom. If this was so we would be reading it on here just like we have with the shattering of the 5th gear cog and reversing judder that was fairly common.
    This fault is not common to all AT.
     
  8. Cossieg

    Cossieg Funster

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    IMG_1233.JPG IMG_1229.JPG IMG_1228.JPG IMG_1228.JPG IMG_1229.JPG
     
  9. Cossieg

    Cossieg Funster

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    Just a couple of phots taken after the grey trim was removed from the outside and the ply panel inside cut out. The damp extends back to the kitchen cupboard so effectively the length of the large door on the outside. You can see all the holes etc in the picture and also the nail!! I think the holes are part of the issue but also the seal where the wall goes into the metal. I'm going to have all the grey trim removed and a good seal installed the whole length of the wall. Cost so far £2000
     
  10. Chris

    Chris Funster Life Member

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    Sits here panicking about his Autotrail:(
     
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  11. DuxDeluxe

    DuxDeluxe Funster Life Member

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    You might need a good lawyer, Chris.................
     
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  12. Chris

    Chris Funster Life Member

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    No such thing;)
     
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  13. zac

    zac Funster Life Member

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    shouldn't this be covered as part of the 10 year ingress warranty?

    Mine is due a habitation check next month so i will be asking them to check this area now.I will also be doing this myself just to make sure.
     
  14. Cossieg

    Cossieg Funster

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    I did ask the question of the warranty in my first post above? I have emailed autotrail and await their answer. Does anyone know how you claim on the warranty? Who is the warranty with?
     
  15. Robert Clark

    Robert Clark Funster Life Member

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    Might also be worth looking at the Sale Of Goods Act which allows you up to 6 years to report an problem with goods, even if the warrant has expired.
    Google it for details
     
  16. zac

    zac Funster Life Member

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    If you brought 2nd hand i would assume the warranty would need to be dealt with directly with Autotrail, but if brought when new i would be going through the dealer. Either way with that kind of money it needs to be sorted but not from your pocket.

    Let us know what Autotrail says as i would be interested
     
  17. Judge Mental

    Judge Mental Funster Deceased RIP

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    plus law changing next month strengthening consumers position and bringing us into line with EU reg's..not before time!
     
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  18. tonka

    tonka Funster Life Member

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    They like big nails and screws at Autotrail.. !
    AFTER my van had been back to the factory for repair on the side wall, we were at the Fun rally in Spain and I noticed something under my van.. This is how it was under the van, big screws sticking out and just loosely biting in. Luckily I did not move the van and get a puncture..
    Contacted Autotrail and they said they were "temporary" to hold the joint while it re-set.. Not very temp if they left the things in..

    Small rant over... :)



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  19. Judge Mental

    Judge Mental Funster Deceased RIP

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    Blimey...shoddy or what!
     
  20. tonka

    tonka Funster Life Member

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    Ref warranty,, My understanding and after making a claim plus keeping up to date in case of future issues.

    Year 1 is dealer, have your hab check done inside the 12 months to keep dealer liable for any work.
    Year 2 Need's Autotrail approval. So can go to any Autotrail dealer, repair agent or even to the factory.
    NOTE... As AT pay a lot less in labour fee's you can find some dealers dont want to do the work if they are already busy, hence fob you off with "sorry you did not buy it here" or "sorry we are to busy".
    Year 3. Is a third party insurance so you need to get approval from them and certain items have limited amounts payable,

    10 year ingress. As far as claiming you must ensure you have a NCC approved hab check each year, claims go direct to AT.
     
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