Caravan problems

Discussion in 'Tech/Mech General' started by alan, Mar 2, 2016.

  1. alan

    alan Funster

    Joined:
    Aug 21, 2008
    Messages:
    523
    Likes Received:
    462
    Location:
    skegness / spain
    In March of 2015 at the Newark show I bought a caravan to revert back from a motorhome,The caravan was a 2012 model and looked in excellent condition.just prior to our trip to Spain we noticed cracks in the front and around the gas locker which looked like it had been in a bad accident and arriving back From Spain this weekend I rang the previous owner who informed me that it had come unhitched when he was going over a ramp and smashed the front end. His dealer said it was'nt viable to be repaired and he got a new caravan under his insurance cover.
    So now we're thinking has it been repaired by a reputable dealer and is it actually safe.and do I have any comeback on the dealer.
    Alan
     
  2. MikeD

    MikeD Funster

    Joined:
    Dec 21, 2011
    Messages:
    1,977
    Likes Received:
    1,759
    Location:
    London
    I cant really offer any sensible advice to your question.

    But ask the previous owner if he took any pictures of the damage? Most people would and then at least you would have an indication of why it was not a viable repair. (y)
     
    • Like Like x 1
  3. pappajohn

    pappajohn Funster Life Member

    Joined:
    Aug 26, 2007
    Messages:
    29,466
    Likes Received:
    16,914
    Location:
    YO11 2BD
    Unless its on an insurance database somewhere ( i dont know of one) how would the dealer know it had been repaired.
    The previous owners insurers may have sold it at auction and a repairer has rebuilt it.

    I dont think there is any comeback on the selling dealer....unless they are the auction buyers and repairers.
     
    • Like Like x 1
  4. funflair

    funflair Funster Life Member

    Joined:
    Dec 11, 2013
    Messages:
    4,476
    Likes Received:
    4,724
    Location:
    Guisborough
    Well if you can see cracks it wasn't repaired properly that's for sure, if the front plastic or fibreglass.

    Is it safe? Most likely if it was just damage to the front bodywork, the only thing that would make it unsafe would be chassis damage.

    I don't know where you stand with the dealer, possibly it depends what on what he told you about the van.

    Martin
     
    • Like Like x 2
  5. eddievanbitz

    eddievanbitz Trader - Funster

    Joined:
    Oct 4, 2007
    Messages:
    3,548
    Likes Received:
    11,053
    Location:
    Taunton Somerset
    Depends the definition of viable I would guess. If the previous owner had had it from new the insured value may differ from the actual value

    Also try to see the same model caravan of the same age. If the other 2012 has cracks as well it would be considered a build issue and you would not be able to link it to any repair

    I would also hazard a guess that the paperwork when you bought it doesn't say that it has or hasn't been repaired so again hard to complain about.
     
    • Like Like x 1
  6. alan

    alan Funster

    Joined:
    Aug 21, 2008
    Messages:
    523
    Likes Received:
    462
    Location:
    skegness / spain
    I believe the motorhome was brand new and it came adrift from his car in the first few months I of his ownership. The cracks on the front became obvious when the filler they have used has discoloured with the sun and on closer inspection the bottom of the gas locker and skirt have broken right through and it looks like it has been repaired with fibre glass also the front window has been replaced. A couple of pics
     

    Attached Files:

  7. eddievanbitz

    eddievanbitz Trader - Funster

    Joined:
    Oct 4, 2007
    Messages:
    3,548
    Likes Received:
    11,053
    Location:
    Taunton Somerset
    In which case if it were a few months old the insurance probably would be new for new, so the caravan would have been replaced under insurance and traded out.

    Have you discussed this with your dealer?
     
    • Useful Useful x 1
  8. alan

    alan Funster

    Joined:
    Aug 21, 2008
    Messages:
    523
    Likes Received:
    462
    Location:
    skegness / spain
    I'm going to take it to the dealers tomorrow and see what he says,he has'nt seemed very helpful on the phone.
    Thanks for your help
    Alan
     
  9. The Wino

    The Wino Funster

    Joined:
    Mar 23, 2012
    Messages:
    1,115
    Likes Received:
    1,996
    Location:
    leicester
    I would ask the owner who his insurance were and see what they say I would have thought by the sound of it they have written it off for dismantling they may or may not be interested in what happened.
     
    • Like Like x 1
  10. Lenny HB

    Lenny HB Funster

    Joined:
    Oct 18, 2007
    Messages:
    5,246
    Likes Received:
    5,043
    Location:
    West Sussex
    From the pics it looks like it has been bodged up, the front end of a caravan is eitherca GRP moulding or a plastic abs moulding. With that sort of damage the whole front end should have been replaced.
    I would insist the dealer has the front end replaced or demand your money back.
     
    • Like Like x 1
  11. John Laidler

    John Laidler Funster

    Joined:
    Jan 9, 2013
    Messages:
    8,574
    Likes Received:
    11,553
    Location:
    Plympton, Devon
    I suspect unlike cars caravans can't actually be written off as they have no log book. It may have been deemed uneconomical to repair by the insurance company but someone then bought the caravan and did a "repair". Probably not a lot you can do unless there is a case for misrepresentation.

    Take legal advice especially if the caravan is unusable.
     
    • Like Like x 1
  12. alan

    alan Funster

    Joined:
    Aug 21, 2008
    Messages:
    523
    Likes Received:
    462
    Location:
    skegness / spain
    Thanks I thought that you had to be informed if a caravan had been extensively repaired.
     
  13. MikeD

    MikeD Funster

    Joined:
    Dec 21, 2011
    Messages:
    1,977
    Likes Received:
    1,759
    Location:
    London
    I understood it that you only had to be told if he knew and you asked.
     
    • Like Like x 1
  14. Late Starting

    Late Starting Funster

    Joined:
    Jul 30, 2015
    Messages:
    83
    Likes Received:
    34
    Location:
    Barnsley, South Yorks
    A caravan of that age would have a CRIS
    DOCUMENT which relates to the Chassis no
    Being on all the windows.
    It is supplied with new vans and goes with it when sold if it was written off it should be recorded at CRISIS (Google it to get the details of how it works ).
     
    • Like Like x 2
    • Thanks Thanks x 1
    • Useful Useful x 1
  15. John Laidler

    John Laidler Funster

    Joined:
    Jan 9, 2013
    Messages:
    8,574
    Likes Received:
    11,553
    Location:
    Plympton, Devon
    • Informative Informative x 2
    • Like Like x 1
  16. Sas r us

    Sas r us Funster

    Joined:
    May 31, 2015
    Messages:
    1,204
    Likes Received:
    1,994
    Location:
    Cornwall
    Yes, I believe this is so.... Has CRIS been informed..? Do you have it Chris registered ? If so does the certificate no' corespond with the chassis..?
     
    • Like Like x 1
  17. alan

    alan Funster

    Joined:
    Aug 21, 2008
    Messages:
    523
    Likes Received:
    462
    Location:
    skegness / spain
    The chis number is on all the windows except one which is the front one where the damage has occurred.I will try to check with Chris. am going to see the dealer tomorrow to see his view on the caravan and after that I will have a clearer picture on the sItuation. I will keep the forum informed of the outcome.
    Alan
     
  18. pappajohn

    pappajohn Funster Life Member

    Joined:
    Aug 26, 2007
    Messages:
    29,466
    Likes Received:
    16,914
    Location:
    YO11 2BD
    Thanks, thats just reminded me I havent returned my CRiS document yet.
    Only had tje caravan since last summer. :whistle:
     
  19. Late Starting

    Late Starting Funster

    Joined:
    Jul 30, 2015
    Messages:
    83
    Likes Received:
    34
    Location:
    Barnsley, South Yorks
    @alan
    when you go to see the dealer tomorrow ask him to put the identification no into the CRiS website
    and check it out in your pressence,if he is playing a straight game he should have no problem
    doing this and letting you see the computer screen.
    if it had been written off in a previous life it should show.
    then it is up to you what you do next,if it has been damaged enough to write it off and repaired he should have and most likely checked it out andthen still sold it for a good profit.
    ithink i would be telling him that the goods were not of the quality required and would like my money back please.
    I think it is £14/95 for you to get a CRiS check
     
    • Like Like x 1
  20. alan

    alan Funster

    Joined:
    Aug 21, 2008
    Messages:
    523
    Likes Received:
    462
    Location:
    skegness / spain
    Thanks for that info i'l try and get him to do the check
    Alan
     
Loading...

Share This Page